Job descriptionWe're Hiring | Senior Account Manager – Performance Marketing Role Type: Full-Time Department: Account Management Location: Bangalore / Hybrid Experience: 3–5 years Reports to: Account Director / Strategy Cluster Head About Wirality Wirality is a digital-first agency built at the intersection of creativity, culture, and performance. Through our philosophy of ART × MATH, we combine creative thinking with media intelligence to deliver meaningful business outcomes for some of the country’s most exciting brands. As an independent agency, we move quickly, challenge convention, and give our teams the freedom to build, experiment, and grow. We’re looking for people who thrive in fast-paced environments and enjoy solving business problems through marketing. About the Role We’re looking for a Senior Account Manager – Performance Marketing to lead client relationships across performance marketing, paid media, and social retainers. You’ll be the strategic partner for clients, the bridge between internal teams, and the owner of account growth, retention, and delivery. This role sits at the intersection of media, creativity, and business strategy, making it ideal for someone who is equally comfortable discussing ROAS and CAC as they are creative hooks, storytelling, and consumer behaviour. You won’t be running campaigns yourself, but you will be accountable for ensuring they deliver results. What You'll DoClient Strategy & Business Growth - Own end-to-end relationships for performance-driven brands. - Build monthly and quarterly growth plans across paid media and social retainers. - Translate business goals into actionable media and content strategies. - Identify upsell opportunities across media buying, influencer marketing, UGC, and creative services. - Lead client presentations, reviews, and strategic discussions. Performance Marketing Coordination Work closely with performance teams across Meta, Google, Amazon, Flipkart, and quick-commerce platforms to: - Set and review performance targets. - Analyse weekly and monthly reports. - Diagnose performance trends and recommend solutions. - Align creative output with media performance. - Drive testing and experimentation. - A strong understanding of attribution, funnels, CAC, ROAS, MER, and performance metrics is essential. Social Media & Creative Management - Oversee social retainers focused on brand storytelling and community building. - Lead content calendar discussions with creative and strategy teams. - Ensure seamless execution of static creatives, short-form videos, and influencer integrations. - Monitor engagement, reach, and audience growth to refine content strategies. Project & Team Leadership - Manage and mentor Account Executives and junior team members. - Work closely with media, strategy, creative, and production teams. - Build timelines, approval processes, and project plans to ensure smooth execution. - Maintain strong alignment across teams and stakeholders. Reporting & Retention - Lead weekly, monthly, and quarterly business reviews. - Convert performance data into actionable recommendations. - Anticipate risks and proactively manage client expectations. - Drive account retention, renewals, and long-term growth. What We're Looking For - 3–5 years of account management experience in a digital-first agency. - Strong understanding of performance marketing and paid media ecosystems. - Experience interpreting dashboards across Meta, Google, Amazon, and Flipkart Ads. - Experience managing social retainers and creative workflows. - Excellent communication, presentation, and stakeholder-management skills. - Strong project management and coordination abilities. - Experience working closely with media, strategy, and creative teams. You’ll Thrive Here If You - Are detail-oriented and process-driven. - Enjoy solving problems and asking the right questions. - Can confidently manage senior client conversations. - Think strategically but execute practically. - Balance creativity with performance logic. - Enjoy high-volume, fast-moving environments. Bonus Points If You - Have a strong interest in cinema, internet culture, and storytelling. - Bring a collaborative, feedback-first mindset. - Have a good sense of humour and enjoy working with cross-functional teams. Life at Wirality We’re building a company where talented people can do meaningful work and build long-term careers. Our principles are simple: - Lead by example - EQ over IQ - Solution over problem How to Apply Send us: - Your CV - A short cover note - Relevant case studies or portfolio examples - Tell us why you’d like to join Wirality 📩 Apply at: hr@wirality.co Our Hiring Process Resume Shortlisting → Screening Call → Assignment Round → Interview → Final Interview → Offer & Onboarding Due to the volume of applications, only shortlisted candidates will be contacted. #Hiring #AccountManagement #PerformanceMarketing #DigitalMarketing #PaidMedia #AgencyLife #MarketingJobs #BangaloreJobs #ClientServicing
