The Process Excellence Officer is responsible for improving operational efficiency
standardizing business processes implementing SOPs reducing process gaps and driving
continuous improvement initiatives across the organization.
The role focuses on:
Process optimization
SOP implementation
Productivity improvement
Operational excellence
Automation support
Process monitoring and performance enhancement
The officer works closely with all departments to improve speed quality efficiency and
scalability of operations.
Key Responsibilities
1. SOP Development & Implementation
Develop and document SOPs for all business functions
Ensure SOP implementation across departments
Conduct process walkthroughs and SOP training
Review and update SOPs periodically
2. Process Improvement
Identify operational inefficiencies and process bottlenecks
Recommend process redesign and workflow improvements
Reduce turnaround time (TAT) and operational delays
Improve coordination between departments3. Operational Excellence Initiatives
Drive continuous improvement projects
Support Lean Six Sigma Kaizen and automation initiatives
Improve process standardization across locations
Enhance productivity and operational discipline
4. Process Monitoring & Control
Monitor process adherence and operational KPIs
Conduct process reviews and gap analysis
Identify recurring operational issues
Ensure process consistency across branches/plants
5. Automation & System Improvement
Coordinate with ERP/IT teams for workflow automation
Improve CRM and ERP process integration
Reduce manual dependency in operations
Support digital transformation initiatives
6. Cross-Functional Coordination
Work closely with:
o Sales
o Supply Chain
o Manufacturing
o Finance
o Commercial
o HR
o Service teams
Ensure smooth execution of interdepartmental processes
7. Data Analysis & MIS
Prepare process performance MIS
Analyze productivity and operational efficiency
Track process KPIs and improvement projects
Present findings and recommendations to managementDepartment-wise Process Excellence Areas
For companies like Loom Solar:
Sales & Distribution
Dealer onboarding process
Lead conversion process
ASM productivity tracking
Claim settlement TAT
Supply Chain
Inventory movement optimization
Dispatch process improvement
Freight cost optimization
Material planning efficiency
Manufacturing
Production workflow optimization
Rejection reduction
OEE improvement
Line balancing
Service Operations
Complaint resolution TAT
Service engineer productivity
Warranty process optimization
Finance & Commercial
Billing process improvement
Approval workflow optimization
Collection process tracking
Educational Qualification
/ MBA / BBA
Industrial Engineering or Operations Management preferred Certifications preferred:
o Lean Six Sigma
o Kaizen
o ISO
o PMP
Experience
Company Type Experience Required
Mid-size company 25 years
Large enterprise 58 years
Preferred industries:
Solar
Manufacturing
FMCG
EPC
Electrical
Operations-driven businesses
Required Skills
Technical Skills
SOP creation
Process mapping
Operational excellence
Productivity analysis
Lean/Six Sigma understanding
ERP workflow understanding
Process redesign
Software Skills
ERP systems
Advanced Excel
Power BI preferred
Process mapping tools
Behavioral Skills
Analytical mindset Problem-solving capability
Coordination skills
Process orientation
Communication capability
Freedom : We allow you freedom to follow your passion
Opportunity to work with Indias fastest growing SMB Company
Regular Training of Professional Skills such as Leadership Problem Solving and Product
offerings.
Multifold chances increase to build the career in Solar Energy Sector
Exponential Growth in Salary and other remuneration
Great learning curve and hand on experience with leadership team about solar in future
Required Skills:
Desired Candidate Profile Education / BE (Electrical Mechanical Civil Energy) MBA preferred Experience 1015 years experience in: o Solar EPC o Infrastructure o Electrical projects o Renewable energy business Minimum 5 years in leadership role handling P& Industry Experience Experience in companies like: Tata Power Solar Waaree Energies SolarSquare Loom Solar Adani Green Energy Vikram Solar Required Skills Business Skills P&L Management Strategic Planning Sales Leadership Contract Negotiation Channel Expansion Budgeting & Forecasting Technical Skills Solar EPC execution Rooftop & C&I solar systems Tendering & project costing Regulatory understanding CRM & ERP systems Leadership Skills Team Building Decision Making Cross-functional coordination Conflict Resolution Stakeholder Management
Process Excellence Manager • Faridabad, Haryana, India
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