Key Account Management - Team Lead

Job Description

KAM Team Lead - West 12-15 yrs | Mumbai – Lower Parel Are you passionate about understanding and giving the best to your prospects and customers? Does discovering newer opportunities in targeted accounts excites you? If so, this is an opportunity for you to join a high-functioning team and make your mark on our organisation! What we look for? 12–15 years of proven work experience in Key Account Management. 2–5 years of team management experience, with a proven track record of managing a team of at least 2 direct reports. Demonstrable ability to communicate, present, and influence key stakeholders at all levels, including executive and C-level. Solid experience with CRM software (e.g., Salesforce, Zoho CRM, or HubSpot) and MS Office, particularly MS Excel. Excellent listening, negotiation, and presentation abilities. Strong verbal and written communication skills. What Impact you will create? Revenue Ownership : Have complete ownership of the sales cycle, including managing and hitting aggressive targets for both existing accounts and new business acquisitions. Strategic Growth: Develop a strategic business expansion plan along with management to grow company business. Cross-sell & Up-sell: Identify and develop cross-selling and up-selling opportunities by strengthening customer relationships and establishing trust. Financial Acumen: Demonstrate a solid understanding of gross margins and contract negotiation to maximize profits. Relationship Management: Build and maintain strong, long-lasting client relationships and establish healthy connections with CXOs. Solution Delivery: Provide Marketing Automation, Email marketing, Analytics, AI Personalization, and Mobility solutions to clients from different verticals. Customer Success: Ensure 100% customer satisfaction and maximize retention. Why Netcore? Netcore Cloud (www.netcorecloud.com) is a leading comprehensive customer engagement platform that powers interactions between consumers and the brands they love. Headquartered in Mumbai, we have a global footprint in 20+ countries across the Americas, EMEA, and APAC. We are proud to be certified as a Great Place to Work for eight consecutive years. Life @ Netcore: https://netcorecloud.com/careers/ A career at Netcore is more than just a job — it’s an opportunity to shape the future. If this sounds like a place where you can thrive, we can’t wait to meet you! What’s in it for you? Immense growth, continuous learning and connecting with the top-notch brands. Work with some of the most innovative brains. Opportunity to explore your entrepreneurial mindset. Open culture where your creative bug gets activated If this sounds like a company you would like to be a part of, and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success!