Associate Vice President

Role Summary

The Associate Vice President (AVP) – Presales will lead the end-to-end Presales function, driving business growth through sales generation, profitability, learner acquisition, and operational excellence. The role is responsible for establishing scalable systems, operating models, governance frameworks, and high-performing teams to support sustainable business growth. Working closely with cross-functional stakeholders, the AVP will drive strategic initiatives, optimize business performance, and deliver an exceptional Learner experience.

Key Responsibilities

• Own monthly, quarterly, and annual revenue, enrolment, conversion, and profitability (P&L) targets.
• Drive business growth through funnel optimization, forecasting, and scalable operating models.
• Design and establish scalable systems, governance frameworks, SOPs, automation, and performance management processes to improve operational efficiency.
• Lead and develop high-performing leadership teams across regions and business verticals.
• Drive workforce planning, hiring, succession planning, and leadership development to build scalable and future-ready organizations.
• Identify growth opportunities and define go-to-market strategies for new products, markets, and business initiatives.
• Drive operational excellence through process optimization, CRM governance, automation, and reporting.
• Own executive dashboards and business reviews covering revenue, profitability, conversion, productivity, acquisition efficiency, and forecasting.
• Partner with Marketing, Product, Technology, Analytics, Finance, HR, and L&D to improve business outcomes and Learner acquisition.
• Enhance Learner experience through quality improvements, reduced escalations, and continuous process excellence.

Key Performance Indicators (KPIs)

• Revenue
• Profitability (P&L)
• Enrolments
• Qualified Leads
• Funnel Conversion
• Productivity
• Forecast Accuracy
• Attrition
• Learner Experience

Preferred Experience

• 8–12 years in B2C Sales, Presales, Revenue Operations, or Business Operations.
• 4+ years leading large, multi-layered teams (100–200+ employees).
• Experience in scaling high-growth sales organizations and building high-performing teams.
• Experience in workforce planning, hiring, and leadership development.
• Experience in EdTech, proptech, SaaS, FinTech, or Consumer Internet.
• Proven track record of driving revenue growth, business transformation, and operational excellence.

Skills Required

• Revenue & Business Strategy
• Profit & Loss (P&L) Management
• Sales Leadership
• Business Scaling
• Funnel & Conversion Optimization
• Business Analytics
• Forecasting & Planning
• Workforce Planning & Talent Acquisition
• Stakeholder Management
• People Leadership
• Process Improvement & Automation
• Data-driven Decision Making
• CRM Management

Educational Qualification

• Bachelor's Degree (Mandatory)
• MBA or Postgraduate degree in Management (Preferred)