Job Description
Job Summary;
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We are seeking a highly motivated and results-driven Academic Counselor to join our team at Gold's Gym Fitness Institute (part of Cult.fit). As a Academic Counselor, you will be responsible for driving sales of our certificate courses, including fitness certifications, personal training certifications, and group fitness certification s.
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Responsibilit ies;
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Sales and Revenue Growth:
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1. Certificate Course Sales: Convert new sales leads, achieving monthly and quarterly sales targets.
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2. Prospecting and Lead Generation: Identify and pursue new sales opportunities through prospecting & networking.
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3. Sales Strategy: Develop and implement sales strategies to drive certificate course sales, including promotional offers, discounts, and bundling.
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Customer Engagement:
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1. Customer Service: Provide exceptional customer service, answering queries, resolving issues, and promoting Gold's Gym Fitness Institute's services.
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2. Needs Analysis: Conduct needs analysis to determine the best certificate courses for prospective customers, ensuring a high level of customer satisfaction.
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3. Relationship Building: Build and maintain relationships with customers, ensuring a positive and memorable experience.
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Sales Administration and Reporting:
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1. Sales Administration: Manage sales administration tasks, including data entry, lead management, and sales reporting.
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2. Sales Reporting: Provide regular sales reports to the Sales Manager/Institute Head, highlighting sales performance, and identifying areas for improvement.
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Requirements;
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1. Qualifications: Relevant qualifications in sales, marketing, or a related field.
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2. Experience: 1+ years of experience in sales, preferably in the education or fitness industry.
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3. Communication Skills: Excellent communication and interpersonal skills, with the ability to engage and persuade customers.
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4. Sales Skills: Proven sales skills, with the ability to negotiate and close deals.
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5. Industry Knowledge: Familiarity with the fitness industry, including fitness certifications, personal training, and group fitness.