Credit Control Executive - Mumbai

Job Description

Credit Control & Recovery -

• Monitor customer outstanding balances and aging reports.

• Follow up with clients through calls, emails, and meetings for timely payment collection.

• Ensure recovery of overdue payments as per agreed credit terms.

• Prepare and implement collection strategies for delayed accounts.

• Maintain records of collection activities and payment commitments. Accounts Receivable Management

• Reconcile customer accounts and resolve payment discrepancies. Customer & Internal Coordination

• Liaise with clients for payment-related queries and dispute resolution.

• Coordinate with Sales, Projects, and Operations teams to obtain supporting documents required for collections.

• Ensure submission of invoices, work completion certificates, and other payment-related documentation.

Reporting & Compliance -

• Prepare weekly and monthly collection reports.

• Provide updates on overdue accounts and recovery status to management

• Assist in legal recovery processes for long-pending dues, if required.

• Ensure compliance with company credit policies and procedures.

Requirements

Required Qualifications -

• Bachelor's Degree in Commerce, Accounting, Finance, or a related field.

• 2-4 years of experience in credit control, collection, or accounts receivable management.

• Experience in construction, waterproofing, building materials, or project-based industries preferred.

Required Skills –

• Strong negotiation and communication skills.

• Knowledge of Accounts Receivable and credit management processes.

• Proficiency in MS Excel and ERP systems (SAP, Tally, Oracle, or similar).

• Analytical and problem-solving abilities.

• Ability to handle multiple accounts and meet collection targets.

• Strong follow-up and relationship management skills.

Preferred Industry Experience: Waterproofing, Construction Chemicals, Civil Contracting, Building Materials, Infrastructure, or Project-based Businesses

Benefits

Salary Range 3 to 4 Lakh P.a.



Requirements
Required Qualifications & Skills Experience: 1 + years of experience as an ERP Coordinator, Analyst, or Power User, ideally within the infrastructure, construction, or civil engineering industries. Technical Expertise: Strong working knowledge of major construction/enterprise ERP platforms (e.g., SAP, Oracle NetSuite, Microsoft Dynamics 365, or industry-specific software like Infor, Viewpoint, or Candy/BuildSmart). Industry Knowledge: Solid understanding of infrastructure business processes, including specialized procurement (steel, cement, aggregates), equipment deployment, subcontractor work orders, and milestone billing. Data Skills: Proficiency in SQL queries, Excel (advanced formulas, pivot tables), or business intelligence tools (Power BI, Tableau) for data extraction and reporting. Education: Bachelor’s degree in Information Technology, Construction Management, Business Administration, Finance, or a related field. Preferred "Soft" Skills Clear Communication: Ability to translate complex technical concepts into simple terms for field workers and site supervisors. Problem-Solving Agility: Infrastructure projects move fast and change often; you need to be comfortable troubleshooting system issues under tight project deadlines. Attention to Detail: A minor data entry error in raw material quantities can skew budgeting for a massive project—high precision is a must.