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DIYA GREENCITY PRIVATE LIMITED
Customer Relationship Management ExecutiveDIYA GREENCITY PRIVATE LIMITED • Bhavnagar, IN
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Customer Relationship Management Executive

Customer Relationship Management Executive

DIYA GREENCITY PRIVATE LIMITED • Bhavnagar, IN
30+ days ago
Job description

🏡 Work From Home Opportunity | CRM Executive – Customer Communication & Support


Company: Diya Greencity Pvt. Ltd.

Location: Remote (WFH)

Type: Full-Time

Industry: Real Estate / Customer Relationship Management


Are you a people-first professional with strong communication skills and a knack for organized follow-ups? Diya Greencity Pvt. Ltd. is hiring CRM Executives (Work From Home) to manage and nurture our growing customer base. We’re looking for energetic, sincere, and tech-savvy team members who can ensure a seamless customer experience from the comfort of their homes.



🔹 Key Responsibilities:


  • Handle customer calls through Exotel IVR system.
  • Communicate professionally via our WhatsApp Business Verified Device.
  • Send updates, follow-ups, and official communication using Google Workspace email.
  • Maintain and update customer records through Google Forms and Google Drive.
  • Use Microsoft Excel / Word on Microsoft Work Account (365 Business Standard License) for reports, documentation, and analysis.
  • Provide timely updates on customer queries, issues, and resolutions.




🧠 Requirements:


  • Prior experience in customer support, CRM, or telesales preferred.
  • Good spoken and written communication in Hindi and English.
  • Proficiency in using Gmail, Google Forms, Google Sheets/Drive, and MS Office.
  • Laptop/Desktop with a good internet connection and a quiet work environment.
  • Self-motivated, organized, and dependable with daily work tracking habits.




💼 What We Offer:


  • Flexible remote work with defined targets and structured processes.
  • Training & onboarding on Exotel, Google Workspace, and CRM SOPs.
  • Performance-based incentives and opportunity for long-term growth.
  • A friendly and supportive work culture from an industry leader in real estate.




📩 Apply Now:

If you’re ready to help customers feel heard, informed, and cared for — we’d love to hear from you!

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Customer Relationship Management Executive • Bhavnagar, IN

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