Job Description & Company Profile:
Hinduja Global Solutions (HGS) is a global company specializing in business process management (BPM) and digital customer experience (CX) solutions. HGS offers a range of services including contact center solutions, back-office processing, and integrated digital platforms. They are part of the Hinduja Group, a large multinational conglomerate. With over 20,000 employees across 34 delivery centers in 8 countries, HGS offers a spectrum of technology, digital marketing, and outsourcing solutions tailored to specific industry verticals.
Job Specifications
Roles & Responsibilities:
Customer Support & Issue Resolution
Documentation & Systems Use
Process & Policy Adherence
Performance & Quality
Collaboration & Team Contribution
Required Skills & Competencies
Customer Care Associate - Spanish Language • bengaluru, karnataka, India
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