IT Infrastructure Lead

About the Role

We are looking for an experienced IT Infrastructure Lead to drive the strategy, implementation, security and day-to-day management of our IT infrastructure across multiple locations.

You will play a critical role in ensuring our technology ecosystem remains secure, scalable, and always available while leading infrastructure projects, vendor partnerships, and IT operations.

Key Responsibilities

1. Infrastructure Management

• Lead end-to-end IT infrastructure across servers, storage, networking, Wi-Fi, VPN, cloud platforms, and end-user computing.
• Ensure high availability, performance, scalability, and business continuity.
• Monitor infrastructure health, capacity planning, and optimization.

2. Network & Security

• Manage LAN/WAN, routing, switching, firewalls, VPNs, wireless infrastructure, and endpoint security.
• Drive cybersecurity initiatives, patch management, vulnerability management, and access controls.
• Support ISO/ISMS compliance and incident response.

3. Cloud & Server Administration

• Manage Windows/Linux servers, Active Directory, DNS, DHCP, virtualization, and Microsoft 365.
• Administer Azure/AWS environments and backup & disaster recovery solutions.

4. IT Operations

• Lead the IT support function and ensure SLA adherence.
• Oversee employee onboarding/offboarding, access provisioning, and IT asset lifecycle management.
• Drive service excellence across multiple office locations.

5. Projects & Vendor Management

• Deliver infrastructure projects including office expansions, migrations, upgrades, and technology rollouts.
• Manage vendor relationships, procurement, contracts, AMCs, budgets, and technology evaluations.

6. Compliance

• Maintain IT policies, documentation, SOPs, asset registers, and audit readiness.
• Support internal and external compliance audits.

What We're Looking For

Experience

• 10+ years in IT Infrastructure Management
• Experience managing enterprise IT environments across multiple locations
• Hands-on experience with cloud platforms, servers, networking, and security
• Experience leading IT teams and vendor ecosystems

Technical Expertise

• LAN/WAN, TCP/IP, VLANs, Routing & Switching
• Firewalls, VPN, Wireless Networks
• Windows Server, Active Directory, Virtualization
• Microsoft Azure, AWS, Microsoft 365
• Backup & Disaster Recovery
• Endpoint Security & Monitoring
• IT Asset Management
• Biometric Devices
• Tally Support
• Online Software & Subscription Management

Preferred Certifications

• CCNA
• Microsoft Certifications
• AWS
• Azure
• ITIL
• Equivalent Infrastructure Certifications

Success Metrics

• Infrastructure uptime and system availability
• Incident response and SLA compliance
• Successful project delivery
• Security & compliance adherence
• IT cost optimization
• User satisfaction
• Asset management accuracy
• Team Management

About Collective Artists Networks

Collective Artists Network is India's leading integrated new media company, operating at the intersection of talent, content, technology, commerce, and culture. With a 600+ strong team across Mumbai, Delhi, and Bengaluru, Collective powers an ecosystem spanning Talent & Creator Management, Big Bang Social, Collective Media Network, Collective Creative Labs, Under 25, Terribly Tiny Tales (TTT), Galleri5, and AI-led innovation platforms. By blending creativity with technology, Collective is redefining how brands, creators, and communities connect while shaping the future of popular culture in India and beyond.

Skills Required
Lan, Active Directory, Microsoft Azure, Backup, Firewalls, It Asset Management, Vlans, Vpn, Tcp Ip, Wan, Disaster Recovery, Microsoft 365, Aws, Routing, Windows Server, Switching, Virtualization