Onboarding Manager- India

About Unlimit

Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world's most ambitious businesses.

Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.

Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.

Role Overview:

We are looking for a dedicated and detail-oriented Onboarding Manager to manage the onboarding process for our merchants. This role involves working closely with merchants, ensuring smooth KYC procedures, documentation, and technical setup. You will act as the main point of contact for merchants, ensuring a seamless experience while collaborating with internal teams, including Risk, AML, and Technical departments.

Responsibilities:

• On-boarding merchants: handling KYC procedure, drafting agreements and other related documents, merchant accounts set up
• Acting as an efficient and main point of contact for merchants during the on-boarding process
• Demonstrating a deep understanding of merchants` business models, excellent technical skills and products knowledge, delivering high-level services to potential and existing merchants Establishing productive, professional relationships with merchants and leverage those relationships to drive the best possible merchant experience
• Manage full-cycle of merchants' registration with contractors
• Work closely with Risk and AML departments in order to maintain merchants' profile in accordance with the company's standards
• Collaborate with Technical team in order to ensure a complete technical set up of merchant account in accordance with business agreements
  
  

Requirements:

• At least one year of professional experience in account management or customer support, preferably in card acquiring / payments / financial services / banking industries
• Exceptional interpersonal and organisational skills and the ability to develop strong working relationships at all levels of management
• Ability to work independently, and possess strong organisational and time management skills
• Strong attention to detail
• Ability to see the whole picture and suggest any improvement
• Excellent flexibility skills Technical knowledge/experience is an asset
• University degree or equivalent in Economics, Business Administration or relevant field of study
• Indian language - C1 or native, English proficiency at B2-C1 level or higher
  
  

Join Unlimit Team now!


Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Skills Required
Customer Support, Account Management