BCP Specialist

Key Responsibilities

1. Facility Management

• Oversee the daily operations and maintenance of office facilities, including building infrastructure, electrical systems, HVAC, fire safety systems, housekeeping, and security services.
• Ensure compliance with all applicable statutory, regulatory, health, safety, and environmental requirements related to workplace facilities.
• Plan and coordinate preventive maintenance activities while ensuring prompt resolution of facility-related issues.
• Collaborate with landlords, property management teams, and external service providers to address facility management requirements.

2. Vendor Management

• Source, evaluate, onboard, and manage vendors providing facility management, housekeeping, security, transportation, and other General Administration (GA) services.
• Negotiate contracts, manage service level agreements (SLAs), and optimize costs while maintaining high service standards.
• Monitor vendor performance through regular reviews to ensure compliance with contractual obligations, quality standards, and regulatory requirements.

3. Business Continuity Planning (BCP) & Crisis Management

• Develop, implement, and maintain the Business Continuity Plan (BCP) for the GCC in accordance with organizational objectives and regulatory guidelines.
• Establish and manage the Crisis Management Team (CMT), including defining roles, escalation procedures, and communication protocols.
• Conduct periodic BCP reviews, simulation exercises, and tabletop drills to assess and enhance organizational preparedness.
• Identify operational risks, critical dependencies, and potential disruptions, and implement appropriate mitigation strategies.

4. Emergency Preparedness & Safety Management

• Develop, maintain, and regularly update emergency evacuation procedures, zone-specific evacuation plans, and emergency communication protocols.
• Ensure full compliance with workplace safety requirements, including:
• Fire protection systems and statutory certifications
• Emergency exits, safety signage, and assembly points
• Availability of first-aid kits and emergency response preparedness
• Plan and conduct evacuation drills, safety training, and employee awareness programs.
• Coordinate with local authorities, fire departments, and safety auditors to ensure ongoing compliance and emergency readiness.

5. Event Management

• Plan, coordinate, and execute corporate events, business meetings, training programs, and employee engagement initiatives.
• Manage event logistics by coordinating with vendors for venue arrangements, catering, transportation, and other support services.
• Ensure successful event execution within approved timelines, budgets, and organizational quality standards.

6. Expense & Budget Management

• Monitor and control General Administration expenses related to facilities, vendors, events, and administrative operations.
• Prepare expense reports, assist in budget planning and forecasting, and ensure timely processing of invoices and vendor payments.
• Identify opportunities for cost optimization and implement process improvements to enhance operational efficiency.

7. Team Guidance & Development

• Provide guidance, coaching, and support to team members and vendor personnel to ensure timely delivery of high-quality services and operational excellence.

8. Additional Responsibilities

• Undertake additional duties and responsibilities as assigned by the Head of General Administration to support business and operational requirements.