Key Account Sales Specialist

We’re looking for a dynamic and customer-focused professional who thrives in a fast-paced B2B IT Service environment and enjoys managing strategic accounts across international markets. Experience: 4+ years Work Mode: In-office Work Hours: 11:00 AM to 8:00 PM What are we looking for? - Proven success in sales, account management, and client servicing, with a strong focus on B2B environments. - Extensive hands-on experience in managing and expanding client accounts across the US, Europe, and India, ensuring high satisfaction and repeat business. - In-depth understanding of the complete sales cycle, including account planning, pipeline management, and accurate revenue forecasting. - Proficient in using leading CRM platforms such as Salesforce, HubSpot, and Zoho for efficient tracking, reporting, and client engagement. - Demonstrated ability in preparing and delivering impactful sales proposals, contracts, and customized client presentations. Key Responsibilities: ● Act as the primary liaison for assigned accounts, building strong, trusted relationships with stakeholders across diverse regions and industries. ● Understand client business objectives and align tailored solutions to meet their evolving needs and drive mutual success. ● Boost revenue through effective upselling, cross-selling, and uncovering new business opportunities within existing client portfolios. ● Craft compelling proposals, lead contract negotiations, and close deals in collaboration with sales, legal, and delivery teams. ● Partner with internal departments—delivery, marketing, finance, and support—to ensure seamless onboarding and top-tier service delivery. ● Continuously monitor account health, analyzing key metrics, engagement levels, and satisfaction scores to ensure client retention and growth. ● Maintain accurate, up-to-date CRM records to support data-driven decision-making, pipeline visibility, and account planning.