Business Systems Manager

Job Description

This is a remote position.

The Business Systems Manager should become the operational architect of Regal’s business systems. This individual will ensure technology, AI, automation, people, and process evolve together as Regal scales. Success in this role will be measured not by the number of systems administered, but by the degree to which Regal becomes a simpler, faster, more intelligent, and more scalable organization.

Success Metrics

Within the first 12 months you will have:

• Successfully modernized Regal’s operational systems.
  

• Improved workflow efficiency across multiple departments.
  

• Reduced manual operational work through AI and automation.
  

• Increased adoption of standardized processes.
  

• Built trusted operational dashboards.
  

• Improved documentation quality.
  

• Successfully supported business system transitions.
  

• Enabled Regal to scale operations without proportional headcount growth.
  

Preferred Qualifications

Experience with:

• Fintech
  

• SaaS
  

• Cybersecurity
  

• Enterprise Software
  

• Business Process Management
  

• AI-enabled operations
  

• Workflow automation
  

• SQL
  

• API integrations
  

• Business Intelligence platforms
  

• Change Management
  

Leadership Characteristics

The ideal candidate:

• Thinks in systems rather than individual tasks.
  

• Questions inefficient processes.
  

• Embraces AI as a business accelerator.
  

• Creates clarity from complexity.
  

• Enjoys improving how organizations operate.
  

• Builds consensus across departments.
  

• Thrives in high-growth companies.
  

Requirements

Required Qualifications

• 5+ years in Business Systems, Operations Systems, RevOps, or Digital Transformation.
  

• Experience implementing or managing CRM platforms.
  

• Strong workflow design experience.
  

• Experience leading system implementations or migrations.
  

• Experience working cross-functionally with Operations and Engineering.
  

• Strong communication and documentation skills.
  

• Excellent project management and organizational abilities.
  

Benefits

• Work-from-home
  

Why Join Regal

You’ll have the opportunity to help build the operational foundation of an AI-first fintech company.

Rather than maintaining legacy systems, you’ll redesign how an entire business operates using modern technology, automation, and AI.

This role offers significant ownership, executive visibility, and the opportunity to influence how Regal scales over the coming years.

Requirements
5+ years in Business Systems, Operations Systems, RevOps, or Digital Transformation. Experience implementing or managing CRM platforms. Strong workflow design experience. Experience leading system implementations or migrations. Experience working cross-functionally with Operations and Engineering. Strong communication and documentation skills. Excellent project management and organizational abilities.