Dimensions
- The role is responsible for a specific area of Master Data maintenance across GDBS served markets.
Market Complexity
- The role would entail responsibility for the step change, standardization, and process harmonization of Master Data maintenance across GDBS served countries.
Purpose of Role
- The purpose of this role is to execute the creation and amendment of Customer / Vendor / Employee / Product / Supply / Finance Master Data in SAP for relevant markets within the agreed lead-times, and while maintaining business compliance. The role will also involve some business reporting.
Client Capabilities:
- Be authentic Maintain great relationships with internal stakeholders and communicate in the right way. Stand for process quality and compliance.
- Find solutions The role involves processing critical data requests under significant time pressure to agreed timelines. The candidate should be pro-active and highlight opportunities to improve processes where possible.
- Consistently deliver great performance The role holder must be a self-starter and have strong prioritization skills, staying focused on what business outcomes need to be delivered. They must demonstrate brilliant execution in all aspects of the role. Attention to detail, rigour and structure is essential.
- Manage People for Success The role involves dealing with a large number of requests from various teams. The candidate should be able to work with competing demands from different stakeholders.
Essential Job Functions:
Data Maintenance
- Create, maintain Master Data based on authorized business requests, according to the relevant policies and procedures
- Review Master Data Quality to ensure data is accurate and complete.
- Work with the Data & Information Governance team to ensure Client best practice for data quality is implemented.
- Achieve individual goals including daily task, turnaround time, accuracy, and knowledge in the business process.
- Procuring approval for exception requests such as DUTY, TAX, etc.,
- e2e Knowledge in Product & supply along with planning scope
- Perform testing in SAP test environment on any new technical change in system
- e2e ownership on the controls specified to the tasks
- Backup for Team Leader
Operational Reporting
- Complete and issue data-oriented reporting as requested on a timely basis
Process Improvement
- Identify and pursue opportunities to streamline processes and increase process compliance with our stakeholders
- Training and Capability Enhancement
- Train new team members and provide basic insight for stakeholders on Data related processes in SAP
- Evaluate level of Right First Time requests versus rejections to identify any capability gaps to be addressed
Qualifications:
Essential:
- Fluency in English
- 4-6 years relevant work experience Product & supply master domain
- Working knowledge on PLM/SAP application
- Working knowledge on Product & supply master tools such as PLM/SAP, APO & any other Master data maintenance systems
- Understanding of Product master SLA s, Generating required reports, and review with stake holders
- Excellent in working on MS office application
- Should have adequate knowledge about process improvements tools and technologies (like MDS, etc.,)
- Attention to Detail/Accuracy - Demonstrates sound commitment to importance of Right First Time principle through ensuring own work is 99% error free
- Ability to work in a complex cross-functional or multinational environment and or other WE language (if required)
- Basic Knowledge to navigate the ticketing portal and more specific to Material Master domain
- SAP knowledge for Material master including planning scope
- Review of supporting documents related to maintenance activity
- Perform Material master Creation/Amendment/Deletion in SAP
- Update and maintain critical information (such as DUTY, TAX, etc.,)
- Publishing report on monthly basis to Governance/market & management
- Query handling by coordinating with market data-coordinator, Data governance or relevant stake holder across various region(s)
- Periodical review of DTP to foresee any process deviation/updates for specific market/Global
- Perform testing in SAP test environment on any new technical change in system
- e2e ownership on the controls specified to the tasks
- Trainer for all new joiners & work as a coach within team
- Ability to work quickly and accurately under pressure
- Pro-active approach
- Excellent understanding of data management disciplines and their business benefits
- Strong presentation and stakeholder management skills
- Highly energetic / self-motivated person
- Efficient of addressing the root cause of the issue for all escalation from market
- Ownership of all controls for all the tasks which we carried
- Strong knowledge to simplify and standardize the existing process
- Work towards the process automation, system enhancement, etc.,
- Backup for Team Leader
Desirable:
- Demonstrated energy and drive to make a difference in the data role.
- Prior business experience preferable
- Strong communication skills, able to explain processes or reasons clearly and concisely for data request rejection
- Knowledge of SAP would be an advantage
- Strong excel (macro preparation) experience
- Very Good presentation skills to Data governance/key stakeholders
Skills Required
Ms Office, Publishing, Data Management, Business Process, Ticketing, Sap, Process Improvement