Description :
- Design, configure, and deploy Dynamics 365 CRM solutions using both out-of-the-box features and complex xRM customizations.
- Develop and implement custom plugins, integrations, and workflows to meet business requirements.
- Build custom actions, business process flows, and complex data fields for various modules.
- Configure custom command bar buttons, web resources, and advanced solution components.
- Leverage Dynamics CRM SDK for efficient system customization and extension.
- Ensure solutions are robust, scalable, performance-optimized, and reusable across modules.
- Collaborate with stakeholders to gather requirements, prepare documentation, and deliver solutions aligned with business objectives.
- Manage client-facing communication, conduct customer meetings, and document actionable insights.
- Identify and implement continuous improvement opportunities for assigned applications.
- Create visual representations of business processes and workflows for technical and business stakeholders.
Required Technical Skills :
Microsoft Dynamics 365 CRM (Sales, Marketing, Field Service, PSA)Visual Studio, O365 & D365 AdministrationSQL Server Data ToolsPower Platform : Power BI / Tableau, PowerApps, Power Automate, Logic AppsAzure Development Tools, Team Foundation Server (TFS)Programming Languages : C#, JavaScript, TypeScript, Node.jsMust-Have Competencies :
Deep knowledge of Dynamics CRM SDK, features, and limitations.Ability to architect end-to-end CRM solutions including configuration, code objects, forms, reports, and integrations.Strong understanding of functional and non-functional design principles.Excellent communication skills capable of translating complex business needs into technical solutions and vice versa.Strong analytical mindset and ability to work in client-facing environments.Preferred Qualifications :
Microsoft certifications in Dynamics 365 or Power Platform.Experience integrating Dynamics 365 with Azure or other enterprise systems.Exposure to cloud migration and DevOps practices.(ref : hirist.tech)