What you’ll do
The T&E Lead is responsible for overseeing the travel and expense process within the finance shared services team. This role includes managing a team of T&E specialists ensuring compliance with company policies and optimizing and processing the travel and expense claims. The T&E lead will ensure timely reimbursements, accurate reporting and a high level of service to employees across the organization.
Roles in Key deliverables
Team leadership and supervision :
- Supervise and mentor the team of T&E specialists providing guidance and support to ensure efficient processing of travel and expense claims
- Conduct regular team meetings to review performance, address issues and communicate updates
- Provide training and development opportunities to team members ensuring they are equipped to perform the roles effectively
T&E Policy Administration :
Enforce T&E policies ensuring that all employees travel and expense activities comply with company guidelinesMonitor compliance with travel policies and address any deviations in a timely mannerWork with the management team to update policies as necessary, keeping them aligned with industry best practice and company objectivesExpense Report Management :
Review and approve complex or high value expense reports ensuring all documentation and approvals are in placeEnsure timely and efficient processing of T&E reimbursements, addressing any issues that ariseReporting and analysis :
Prepare and analyze reports on T&E activities, identify trends, potential issues and opportunities for cost savingProvide management with regular updates on travel and expense compliance, spending patterns and process efficiencyAssist in preparation of reports for internal and external audits related to travel and expensePrepare and upload the month end statement and reportsCompliance and control :
Ensure all T&E activities are in compliance with the internal controls and regulatory requirementsLead internal & external audits providing necessary documentation and informationImplement corrective actions as needed to address audit finding and compliance issuesManage terminated employee expenses and card deactivationProcess improvement :
Identify opportunities for process improvements within the T&E function, recommend and implement changes to enhance efficiency and accuracyCollaborate with IT and other departments to streamline systems and workforce related T&E processingLead and participate in projects aimed to enhancing the T&E processEmployee Support
Act as a point of escalation for employee inquiries or issues related to T&E processes, ensuring prompt and satisfactory resolutionCommunicate changes to T&E policies or procedures clearly and effectively to all employeesProvide support and guidance to employees to ensure they understand and comply with T&E policies.Key Skills
Excellent Communication
IT skills – Proficiency in Word, Excel and PowerPoint, SAP HANA, ERP expertise
Strong strategic thinking & problem-solving skills
Negotiation, and financial analysis tools
Ability to analyze data and make data-driven decisions
Qualifications :
Qualification – Post Graduate with Accounting Qualifications
