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IVF Clinic Manager

IVF Clinic Manager

Neo Fertility Clinickolhapur, India
1 day ago
Job description

Neo Fertility Clinic is an IVF Fertility center based in Marathahalli - Bangalore. It is let by Dr Payal Mahapatra (OBGYN & IVF Specialist). We are currently looking for an IVF Counsellor.

Key Responsibilities :

Patient Counselling & Education

  • Guide patients through all stages of the IVF and fertility treatment journey — from consultation to conception.
  • Explain procedures, protocols, medications, and timelines in simple, reassuring language.
  • Provide emotional support and address patient queries with compassion and confidentiality.
  • Educate couples about lifestyle, emotional health, and treatment preparedness.

Coordination & Patient Experience

  • Act as a bridge between patients, doctors, embryologists, and nursing staff to ensure seamless communication.
  • Schedule consultations, investigations, and treatment cycles in coordination with the medical team.
  • Maintain follow-ups for patients before, during, and after treatment to improve compliance and trust.
  • Ensure smooth documentation and patient record maintenance.

    • Sales & Conversion Support

  • Counsel new enquiries and walk-ins to help them make informed decisions about treatment options.
  • Maintain conversion metrics and assist in achieving monthly patient acquisition targets.
  • Support digital and on-ground marketing efforts by participating in patient education sessions or webinars. Compliance & Reporting
  • Maintain confidentiality and adhere to all ART and ICMR regulations.
  • Prepare daily and monthly reports for patient consultations and conversions.
  • Ensure ethical communication and counselling at every stage.

    • Qualifications & Skills :

  • Bachelor’s Degree
  • Certification or experience in Fertility / IVF Counselling preferred.
  • Strong interpersonal and communication skills (English, Kannada / Hindi an advantage).
  • Empathetic listener with excellent follow-up discipline.
  • Organized, patient-centric, and comfortable working in a multi-doctor environment.

    • What We Offer :

  • Competitive salary.
  • Opportunity to work with leading fertility experts and embryologists.
  • Professional training in IVF processes and patient handling.
  • Supportive, ethical, and growth-oriented work environment.
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    Manager • kolhapur, India