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Service Manager
LOOM SOLAR PVT. LTD.thiruvananthapuram, kerala, in1 day ago
Job descriptionLead and motivate a trained staff to provide quality service to all customers in a timely manner Serve as the key liaison to sales and management to ensure consistent customer satisfaction Provide status and service reports to recommend next steps to management Physical visit on Sites for Service of Products Handling customer Queries & Provide Technical support on call. Site Surveys for New Projects Installations Testing & repairing of Lithium Batteries Testing & repairing of Solar Inverters PCB Design circuits with the help of Matlab Design structure & SLD with the help of Autocad / sketchup Production & Assembly of Solar Inverters & Lithium Batteries Ensure Quality check of All Products Maintain Proper records of service calls on Google sheet / Excel / CRM PCB Circuit Design Production & Assembly of Inverters. Preferred Btech / ITI / Diploma / Graduate / Good Knowledge of Power Electronics / Electrical / Electronics Interest to grow career in R&D sector Great communication skills, fluency in both English & Hindi An attitude to get things done, willing to work minimum 3 years Rigorous follow-up and Skills to handle Customer Queries
The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.
Purpose
- Provide Customer Service timely
- Growth in business by offering delightful customer experience
- Build Team and Service Network across India
Responsibilities
Qualifications
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Service Manager • thiruvananthapuram, kerala, in
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