Talent.com
This job offer is not available in your country.
Assistant Manager

Assistant Manager

Ferty9 Fertility CenterIndia
1 day ago
Job description

Department : Contact Center

Location : Secunderabad

Reports To : Head of Contact Center

Industry : Healthcare

Experience Required : 6+ Years

Compensation : ₹10 – 12 Lakhs Per Annum (Based on relevant experience)

Position Summary

We are seeking a highly experienced and results-oriented Assistant Manager – Call Center Sales to support and lead a high-performing sales team at Ferty 9. In this role, you will assist the Call Center Sales Manager in driving revenue growth, achieving performance targets, and delivering exceptional patient experience. You will oversee daily sales operations, coach agents, ensure compliance with scripts and processes, and analyze KPIs to enhance productivity and sales conversions. As a leader within Telangana and Andhra Pradesh’s premier fertility brand, you will contribute significantly to enhancing patient engagement, brand reputation, and operational excellence.

Key Responsibilities

  • Assist in managing day-to-day operations of the call center sales team, ensuring workflow efficiency and agent productivity.
  • Supervise, mentor, and motivate sales agents to achieve individual and team sales targets.
  • Monitor real-time dashboards and performance metrics, taking corrective actions when needed.
  • Analyze call metrics, conversion rates, and other KPIs to identify trends and improve performance.
  • Collaborate with HR and Training teams to support onboarding and development of new agents.
  • Provide regular coaching, feedback, and performance evaluations to team members.
  • Ensure adherence to sales scripts, quality standards, and compliance regulations.
  • Handle escalated customer issues and ensure timely and satisfactory resolution.
  • Support the Sales Manager in planning and executing strategic sales campaigns and initiatives.
  • Assist with scheduling, shift planning, and managing workforce availability.

Education & Experience

  • Bachelor’s degree in Business, Sales, Marketing, Communications, or a related field (preferred).
  • Minimum 4+ years of experience in a call center sales environment.
  • Minimum 2+ years in a leadership, Team Lead, or supervisory role within a call center.
  • Skills & Competencies

  • Strong leadership and team management capabilities.
  • Proven ability to coach and motivate sales teams.
  • Familiarity with inbound / outbound sales strategies and KPIs (e.g., conversion rate, call quality).
  • Excellent verbal and written communication skills.
  • High emotional intelligence, problem-solving, and conflict resolution skills.
  • Proficiency in call center technologies (e.g., dialer systems, CRM tools).
  • Ability to thrive in a fast-paced, target-driven environment.
  • Preferred Qualifications

  • Experience in a regulated industry (e.g., healthcare, finance, insurance).
  • Knowledge of compliance requirements and standards.
  • Fluency in English & Telugu (mandatory).
  • Why Join Us?

  • Opportunity to contribute to a leading fertility healthcare brand.
  • Dynamic work environment with growth and leadership opportunities.
  • Play a key role in enhancing patient trust and sales excellence.
  • Ferty 9 – Empowering Families, Inspiring Hope

    Create a job alert for this search

    Assistant Manager • India

    Related jobs
    • Promoted
    Assistant Manager Biomass Sourcing

    Assistant Manager Biomass Sourcing

    Saint-Gobain Group in IndiaNagpur, IN
    A 350-year young organization with strong pillars on value system and customer centricity, Saint-Gobain employs 176,000 people across 64 countries with over 90 nationalities.A fortune 500 company, ...Show moreLast updated: 14 days ago
    • Promoted
    • New!
    ▷ (Urgent) Assistant Manager Training

    ▷ (Urgent) Assistant Manager Training

    JupiterIndia
    A subject that’s always on our mind.We go through a rollercoaster of emotions when it comes to money.That’s why at Jupiter, our mission is to enable people to improve their relationship with money....Show moreLast updated: 2 hours ago
    • Promoted
    Assistant Manager - CRM Ops

    Assistant Manager - CRM Ops

    EmeritusNagpur, IN
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 4 days ago
    • Promoted
    Assistant Bid Manager

    Assistant Bid Manager

    Masteknagpur, maharashtra, in
    To support the bid management team in preparing, coordinating, and submitting high-quality proposals and Presentations for public and private sector clients across the US, UK and EU.The Assistant B...Show moreLast updated: 4 days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    WNSIndia
    Experience in Experience in US retirement / Pension preferred.A key member of the WNS Operations team responsible for leading-motivating-grooming & developing a team of 15-20 team members to facilita...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager Training

    Assistant Manager Training

    JupiterIndia
    A subject that’s always on our mind.We go through a rollercoaster of emotions when it comes to money.That’s why at Jupiter, our mission is to enable people to improve their relationship with money....Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager - LMS

    Assistant Manager - LMS

    EmeritusNagpur, IN
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 4 days ago
    • Promoted
    Assistant Manager - Program Support

    Assistant Manager - Program Support

    EmeritusNagpur, IN
    Job Title : Assistant Manager – Learning / Service Delivery (Global).Location : Remote (Work from Home).Department : Learning / Services Delivery (Global). Employment Type : Full-Time Shifts : Rotational (24...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Fitness Manager

    Fitness Manager

    TNV Methodnagpur, maharashtra, in
    TNV Method by Tanvi Parikh Fitness is a global fitness platform.We combine lifestyle management solutions (Nutrition, Mindset, Exercise and more) with personlized coaching to help our customers tra...Show moreLast updated: 8 hours ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Policybazaar.comIndia
    Job Description : - Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales Establish & Man...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Category Manager

    Assistant Category Manager

    Kushal's Fashion JewelleryIndia
    Assistant Category Manager Job Description.As the Category Manager, you will be responsible for owning the P&L for the.Develop and execute a strategic plan for the assigned category, in alignment w...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager / Manager - Accounts and Finance

    Assistant Manager / Manager - Accounts and Finance

    EmeritusNagpur, IN
    To support the Accounting department in producing accurate and timely financial statements by preparing and recording detailed AP, AR and other general accounting transactions.This position reports...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Assistant Manager

    Assistant Manager

    Soneji Engineering Pvt. Ltd.Nagpur, Maharashtra, India
    Key Responsibilities : - Evaluate technical specifications and requirements of materials or components as per project or production needs. Identify and develop reliable suppliers and vendors based o...Show moreLast updated: 2 hours ago
    • Promoted
    Assistant Manager- Revenue Recognition ASC 606 | Noida

    Assistant Manager- Revenue Recognition ASC 606 | Noida

    EXLIndia
    Controllership team Drive compliance with US GAAP and ASC 606 standards, ensure accurate and timely revenue recognition of client contract Conduct contract review and perform technical accounting a...Show moreLast updated: 14 days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Le CreusetIndia
    At Le Creuset, every dish begins with a story - and every story begins with people.Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memori...Show moreLast updated: 2 days ago
    • Promoted
    Urgent Search : Assistant Manager- Revenue Recognition ASC 606 | Noida

    Urgent Search : Assistant Manager- Revenue Recognition ASC 606 | Noida

    EXLIndia
    Experience in O2C process in Corp.Controllership team - Drive compliance with US GAAP and ASC 606 standards, ensure accurate and timely revenue recognition of client contract - Conduct contract rev...Show moreLast updated: 7 days ago
    • Promoted
    Assistant Manager - Cluster Sales Analyst

    Assistant Manager - Cluster Sales Analyst

    DIAGEO IndiaNagpur, Maharashtra, India
    Assistant Manager - Cluster Sales Analyst.Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive.They h...Show moreLast updated: 23 days ago
    • Promoted
    Assistant Sales Manager - USA

    Assistant Sales Manager - USA

    Atica Globalnagpur, maharashtra, in
    Atica is a leading, tech-first remote sales & revenue management company for Hotels and Hotel operators in the US, enabled by a unified tech-led solution. We are a startup, funded by the top investo...Show moreLast updated: 12 days ago
    • Promoted
    Assistant Manager / Manager - B2B Sales (Coworking)

    Assistant Manager / Manager - B2B Sales (Coworking)

    Crossing HurdlesIndia
    Budget : 5-10 LPA Job Role : Take ownership of the coworking space assigned and achieve monthly sales targets by scheduling client visits, negotiating and closing seats. Build on existing channel part...Show moreLast updated: 4 days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Outhouse JewelleryIndia
    Achieve monthly and quarterly sales targets as per brand goals.Identify opportunities to drive sales through client acquisition, upselling, and cross-selling. Track KPIs including conversion rate, A...Show moreLast updated: 3 days ago