Sales Coordinator

Sales Coordinator

Base Location : Ernakulam

Preferred Qualifications

Industry Experience : Prior experience in agency, brand marketing, or media coordination preferred.

Work Experience : 1–2 years in client management, administration, or coordination roles (preferably in media / marketing).

Education : Bachelor’s Degree in business, marketing, communications, or a related field.

Job Description (JD)

• Act as the first point of contact for new inquiries via calls, emails, and forms.
• Screen leads and gather basic requirements before passing them to the BDM or Director.
• Update and maintain CRM records for all leads - new, old, and existing clients.
• Schedule meetings, send calendar invites, and coordinate with the internal team.
• Maintain call logs, update internal trackers, and ensure timely follow-ups.
• Document client requirements and ensure clarity for the proposal / research team.
• Assist in sending introductory decks, follow-up emails, and onboarding documents.
• Prepare weekly and monthly reports of lead status and team activity.
• Coordinate with marketing to ensure responses to campaigns are documented.
• Keep the Director and BDM informed about lead movement, call outcomes, and CRM status.

Key Performance Indicators (KPI)

Key Result Areas (KRA)