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Pointo - Assistant Collection Manager

Pointo - Assistant Collection Manager

PointoWest Bengal, India
13 days ago
Job description

Position Overview :

  • We are seeking a proactive and detail-oriented Assistant Collection Manager to support daily operations and ensure smooth coordination across teams.
  • The Assistant Manager will assist in planning, supervising, and executing business processes while acting as a bridge between employees and management.
  • This role requires strong leadership, problem-solving, and communication skills.

Key Responsibilities :

  • Assist the Manager in overseeing day-to-day business operations.
  • Supervise and guide team members to achieve departmental goals.
  • Monitor performance metrics, prepare reports, and provide actionable insights.
  • Ensure company policies, procedures, and standards are followed.
  • Coordinate with internal teams and external stakeholders to maintain workflow efficiency.
  • Resolve issues, escalate concerns when needed, and implement solutions promptly.
  • Manage scheduling, resource allocation, and inventory (if applicable).
  • Support in employee training, onboarding, and performance evaluations.
  • Contribute to strategic planning and process improvements.
  • Step in for the Manager during absences, ensuring continuity of operations.
  • Qualifications :

  • Degree in Business Administration, Management, or related field (preferred).
  • 2-4 years of experience in a supervisory or team lead role.
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Proficiency in MS Office / Google Workspace; familiarity with ERP / CRM tools is a plus.
  • Leadership qualities with the ability to motivate and manage teams.
  • Problem-solving mindset with attention to detail.
  • What We Offer?

    Competitive salary and performance incentives.

    Professional growth and career advancement opportunities.

    Collaborative and supportive work environment.

    Health and wellness benefits.

    (ref : iimjobs.com)

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    Collection Manager • West Bengal, India