Job Purpose:
This position is required to deliver revenues provide best-in-class customer service motivate store sales team and manage all store operations as per Company guidelines.
Job Context & Major Challenges:
Accountability | Supporting Actions |
Monthly Sales Target | Day wise target split sales staff wise allocation daily monitoring balance to go plan retail KPI tracking |
Store Operations & SOP Adherence | Managing all aspects of store operations as per guidelines and scoring high in retail audits and mystery shopping programs |
Inventory Management | To play key role in maintaining optimum and relevant stock levels ensure regular & timely replenishment/refill orders and reverse logistics to deliver freshness to consumers at all times |
Cash Management | Ensure daily cash deposit and collection reconciliation. Prepare and share daily collection MIS and other reports as required. |
POS CRM & Reports | 100% billing on POS and ensure compliance on POS & CRM software. Prepare and share reports as per the frequency set by Company. |
Tailoring Services | Ensure tailoring services as per SOP at all times and maintain quality and timelines. |
Product Display & VM | Ensure VM guideline is followed on a daily basis and festive VM plans are executed as per specific guidelines and pictures shared with retail team. |
Required Experience:
Unclear Seniority
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