We’re looking for a dynamic and customer-focused professional who thrives in a fast-paced B2B IT Service environment and enjoys managing strategic accounts across international markets.
Experience: 4+ years
Work Mode: In-office
Work Hours: 11:00 AM to 8:00 PM
What are we looking for?
Key Responsibilities:
● Act as the primary liaison for assigned accounts, building strong, trusted relationships with stakeholders across diverse regions and industries.
● Understand client business objectives and align tailored solutions to meet their evolving needs and drive mutual success.
● Boost revenue through effective upselling, cross-selling, and uncovering new business opportunities within existing client portfolios.
● Craft compelling proposals, lead contract negotiations, and close deals in collaboration with sales, legal, and delivery teams.
● Partner with internal departments—delivery, marketing, finance, and support—to ensure seamless onboarding and top-tier service delivery.
● Continuously monitor account health, analyzing key metrics, engagement levels, and satisfaction scores to ensure client retention and growth.
● Maintain accurate, up-to-date CRM records to support data-driven decision-making, pipeline visibility, and account planning.
Key Account Sales Specialist • Chennai, Tamil Nadu, India
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