Kalo Tech Studio - Senior Business Analyst

Role : Senior Business Analyst

Role & Responsibilities :

The Senior Business Analyst will be responsible for analyzing business requirements, defining functional solutions, and bridging the gap between business stakeholders and technology teams. The role involves gathering and documenting requirements, conducting process analysis, driving Agile delivery, coordinating UAT, and ensuring successful implementation of business solutions across enterprise applications.

Technical Skills & Expertise :

Business Analysis :

- Business Requirements Gathering

- Business Requirement Documents (BRD)

- Functional Requirement Documents (FRD)

- User Stories

- Use Cases

- GAP Analysis

- Functional Specifications

- Requirement Elicitation

- Acceptance Criteria

Business Process Management :

- Process Mapping

- Business Process Modeling

- Workflow Analysis

- Current State & Future State Analysis

- Process Optimization

- Root Cause Analysis

- Requirement Traceability Matrix (RTM)

Agile & Project Delivery :

- Agile Methodology

- Scrum Framework

- Waterfall Methodology

- Sprint Planning

- Backlog Grooming

- Sprint Reviews

- User Acceptance Testing (UAT)

- Release Planning

Tools & Technologies :

- JIRA

- Confluence

- MS Visio

- Lucidchart

- Balsamiq

- Figma

- Postman

- SQL (Basic)

Data Analysis & Integration :

- SQL Queries

- API Testing

- REST APIs

- Data Validation

- Reporting & Analysis

Stakeholder & Project Management :

- Stakeholder Management

- Cross-functional Collaboration

- Workshop Facilitation

- Client Communication

- Change Management

- Risk & Issue Management

Preferred Candidate Profile :

Business Analysis & Requirement Management :

- Gather, analyze, and document business and functional requirements.

- Prepare BRDs, FRDs, User Stories, Use Cases, Functional Specifications, and Acceptance Criteria.

- Conduct requirement workshops with business stakeholders and technical teams.

- Ensure complete traceability of requirements through RTMs.

Business Process Analysis :

- Analyze existing business processes and identify improvement opportunities.

- Perform GAP Analysis to recommend optimized business solutions.

- Develop process maps, workflows, and future-state business models.

- Collaborate with stakeholders to streamline operational processes.

Agile Delivery & Product Support :

- Participate in sprint planning, backlog grooming, estimation, and review sessions.

- Work closely with Product Owners and development teams to prioritize requirements.

- Support Agile/Scrum as well as Waterfall project delivery methodologies.

- Ensure timely clarification of business and functional requirements throughout the development lifecycle.

Testing & User Acceptance :

- Coordinate User Acceptance Testing (UAT) activities with business users.

- Prepare test scenarios, test cases, and acceptance criteria.

- Validate delivered solutions against documented business requirements.

- Track defects, support issue resolution, and ensure successful project sign-off.

Documentation & Tools :

- Maintain project documentation using JIRA, Confluence, MS Visio, Lucidchart, Balsamiq, and Figma.

- Perform basic SQL queries for data validation and business analysis.

- Utilize Postman for API validation and integration testing support.

- Ensure documentation is accurate, complete, and up to date.

Stakeholder Management & Collaboration :

- Act as the primary liaison between business stakeholders, Product Owners, QA teams, and development teams.

- Facilitate requirement workshops, solution discussions, and project review meetings.

- Provide functional guidance throughout the project lifecycle.

- Support change management initiatives and business process improvements.

Mandatory Skills :

- 9-11 years of experience as a Business Analyst.

- Strong expertise in BRD, FRD, User Stories, Use Cases, GAP Analysis, Process Mapping, and RTM.

- Hands-on experience with JIRA, Confluence, MS Visio/Lucidchart, and Balsamiq/Figma.

- Basic knowledge of SQL and API testing using Postman.

- Strong understanding of Agile/Scrum and Waterfall methodologies.

- Experience coordinating User Acceptance Testing (UAT).

- Excellent analytical, problem-solving, communication, and stakeholder management skills.

Nice to Have :

- Experience working with enterprise applications, SaaS products, or digital transformation initiatives.

- Exposure to AI/ML, Data Analytics, or cloud-based platforms.

- Knowledge of BPMN, UML, or business process modeling frameworks.

- Experience with Azure DevOps or other Agile management tools.

- Certifications such as CBAP, CCBA, PMI-PBA, CSPO, or Certified Scrum Master.

- Experience leading cross-functional business analysis initiatives in large enterprise environments.

(ref:hirist.tech)