About The Job:
Job Title: Customer Success Executive
Job Type: Full-time
Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai]
Location: Teynampet, Chennai
Eligibility: Freshers to 2 years of experience in ERP implementation/Customer-facing roles.
Company Description
At Greatify.ai, we are building a next-generation exam platform that delivers measurable academic outcomes at scale. We have powered 300K+ exams, generated 3M+ AI-driven questions, and AI-evaluated 50K+ answer sheets across 15+ universities and institutions. Our platform is transforming assessments with speed, accuracy, and intelligence, enabling institutions to conduct smarter, faster, and more reliable evaluations.
Job Description:
The Customer Success Executive will manage and support assigned customers, including onboarding new clients and ensuring a smooth user experience. The role involves handling customer queries, providing platform guidance, conducting training sessions, and maintaining regular follow-ups to improve customer satisfaction and engagement. The executive will also coordinate with internal teams to resolve issues and support overall customer success.
Key Responsibilities:
Key Skills:
Join us at Greatify.ai and make a lasting impact on the Edtech Industry.
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