Clinical Psychologist

Clinical Psychologist – Out of Hours Clinical Triage (UK Services)

Location: India (Remote)

Department: Clinical Services

Reporting To: Clinical Director – UK

Working Hours: UK Out of Hours (aligned to UK evenings, nights, weekends and Bank Holidays)

About Muve Healthcare Group

Muve Healthcare Group is one of the UK's fastest-growing healthcare providers, delivering specialist services across Supported Living, Children's Residential Care, Community Care, Mental Health, Complex Care and Clinical Services.

As we continue to grow nationally, we are investing in a global clinical support model that provides expert psychological guidance and clinical decision-making 24 hours a day. This role forms a key part of our UK Clinical Services Team, delivering remote clinical support from our Global Shared Services Centre in India.

Role Overview

The Clinical Psychologist – Out of Hours Clinical Triage will provide expert psychological advice and crisis support to frontline teams across the UK outside of standard business hours.

Working remotely from India, you will support Registered Managers, Service Managers, Support Workers and Senior Leaders in managing complex behavioural presentations, mental health crises, safeguarding concerns and placement stability.

This is not a therapy delivery role. Instead, the focus is on providing immediate clinical guidance, psychological formulation, risk assessment and evidence-based recommendations that help teams make safe, informed decisions.

The role offers an excellent opportunity to work within a large multidisciplinary organisation while supporting vulnerable children, young people and adults across the UK.

Key Responsibilities

Out of Hours Clinical Triage

• Provide telephone and video-based clinical support to UK operational teams.
• Respond to urgent referrals from Supported Living, Residential Care and Community Services.
• Conduct dynamic clinical risk assessments.
• Support teams managing behavioural escalation and distressed presentations.
• Provide psychological formulation to guide immediate interventions.
• Advise on positive behavioural strategies and de-escalation techniques.
• Support staff managing self-harm, suicidal ideation and mental health crises.
• Provide advice regarding restrictive interventions and least restrictive practice.
• Assist with placement stability and crisis prevention.
• Support safeguarding decision-making.
• Provide recommendations following serious incidents.
• Complete detailed clinical triage records and handovers.

Clinical Consultation

Provide specialist advice relating to:

• Autism Spectrum Disorder
• ADHD
• Learning Disabilities
• Trauma
• Personality Difficulties
• Emotional Dysregulation
• Challenging Behaviour
• Attachment Difficulties
• Positive Behaviour Support
• Mental Health Disorders
• Neurodevelopmental Conditions

Risk Management

Support teams in assessing and managing:

• Suicide risk
• Self-harm
• Aggression
• Violence
• Missing person incidents
• Absconding
• Placement breakdown
• Safeguarding concerns
• Mental capacity considerations
• Clinical deterioration

Recommend escalation where appropriate, including:

• NHS Crisis Teams
• Emergency Services
• CAMHS
• Community Mental Health Teams
• Approved Mental Health Professionals (AMHPs)
• Local Authority safeguarding teams

Clinical Governance

• Maintain accurate clinical documentation.
• Participate in clinical audits.
• Support quality improvement initiatives.
• Contribute to service development.
• Identify emerging trends and recurring risks.
• Ensure compliance with HCPC, CQC, Ofsted and organisational standards.
• Participate in regular supervision and clinical governance meetings.

Essential Requirements

• Doctorate in Clinical Psychology (DClinPsy or recognised equivalent).
• Registration as a Clinical Psychologist with the HCPC (or eligibility to register, where applicable).
• Minimum 5 years' post-qualification clinical experience.
• Experience working with children, young people or adults with complex needs.
• Strong understanding of UK mental health legislation and safeguarding frameworks.
• Experience conducting complex risk assessments.
• Excellent verbal and written English communication skills.
• Ability to work independently within a remote multidisciplinary environment.
• Comfortable working UK out-of-hours schedules.

Desirable Experience

• CAMHS.
• Children's Residential Care.
• Supported Living.
• Adult Mental Health.
• Learning Disabilities.
• Autism Services.
• Positive Behaviour Support.
• Crisis Services.
• NHS or independent healthcare settings.
• Experience supporting UK healthcare providers remotely.

Skills & Competencies

• Excellent clinical judgement.
• Calm and confident under pressure.
• Strong risk assessment and decision-making skills.
• Ability to communicate complex clinical information clearly.
• High emotional intelligence.
• Strong documentation and report-writing skills.
• Collaborative approach to multidisciplinary working.
• Excellent organisational and time management skills.
• Proficiency in electronic care management systems and Microsoft Office.

Key Performance Indicators (KPIs)

• Average response time to out-of-hours referrals.
• Quality and timeliness of clinical documentation.
• Number of successful crisis interventions.
• Reduction in avoidable hospital admissions.
• Reduction in placement breakdowns.
• Compliance with documentation and governance standards.
• Positive feedback from operational teams.
• Participation in supervision and governance activities.
• Contribution to continuous service improvement initiatives.

Why Join Muve Healthcare Group?

• Be part of one of the UK's fastest-growing healthcare organisations.
• Support meaningful clinical outcomes for vulnerable individuals across the UK.
• Work within an international multidisciplinary team.
• Access ongoing professional development and supervision.
• Opportunities for career progression within a growing global healthcare group.
• Competitive salary and benefits.
• Remote working with modern digital clinical systems.
• Opportunity to shape and develop an innovative 24/7 clinical support model.

This model is particularly well suited to India, as daytime and evening working hours there provide effective coverage for UK evenings, overnight periods and weekends, enabling Muve Healthcare Group to deliver continuous clinical support without relying solely on UK-based on-call clinicians.