Customer Support Intern

Customer Support Internship Location: Noida, Sector 65 (Work from Office) Type: Full-time WFO Experience: Freshers Only Stipend: Upto 15K Immediate Joiners Preferred About Ishkaara Ishkaara is one of India’s fastest-growing accessories brands — bold, trend-driven, and loved by Gen Z & Millennials. From statement jewellery to everyday pieces, our collections are designed to make an impression. As we continue to grow rapidly across digital platforms, we’re looking for a dedicated Customer Support Executive to ensure a smooth and positive experien for our customers. About the Role We are looking for a friendly, responsible, and customer-focused Customer Support Internship who can handle customer queries efficiently and maintain a positive brand experience. You will be the first point of contact for customers and help resolve their concerns related to orders, products, and services. Key Responsibilities • Handle customer queries via calls, WhatsApp, social media, and email. • Assist customers with order status, product details, returns, exchanges, and refunds. • Resolve customer complaints in a professional and timely manner. • Coordinate with the operations and warehouse teams for order-related issues. • Maintain records of customer interactions and follow up when required. • Ensure a positive and helpful experience for every customer interaction. Required Skills & Qualifications • Good communication skills in Hindi & English. • Basic knowledge of customer handling and problem-solving. • Ability to remain calm and polite while handling customer concerns. • Basic computer skills and familiarity with WhatsApp, email, and Excel. • Responsible, patient, and customer-oriented mindset. • Ability to work from office and manage daily support tasks. How to Apply Send your CV to navya@ishkaara.com Subject: Customer Support Intern – Your Name