Talent.com
TestHiring
Customer Care AgentTestHiring • Gurgaon Kty., HR, in
Customer Care Agent

Customer Care Agent

TestHiring • Gurgaon Kty., HR, in
19 days ago
Job type
  • Quick Apply
Job description
Job Description
Handle customer queries related to insurance policies and services. Assist customers with policy information, premium payments, and service requests. Resolve complaints and escalate complex issues when required. Update customer details accurately in the CRM system. Maintain high service quality and meet performance targets (AHT, CSAT, FCR). Follow company policies and regulatory guidelines.

Requirements

0–2 years of experience in Customer Service/BPO/BFSI/Insurance preferred. Required Skills Excellent verbal communication skills. Customer-focused with good problem-solving abilities. Basic computer knowledge and CRM familiarity. Ability to work in a fast-paced environment.

Qualifications

Graduate or Undergraduate. Freshers with excellent communication skills are welcome.




Requirements
0–2 years of experience in Customer Service/BPO/BFSI/Insurance preferred. Required Skills Excellent verbal communication skills. Customer-focused with good problem-solving abilities. Basic computer knowledge and CRM familiarity. Ability to work in a fast-paced environment. Qualifications Graduate or Undergraduate. Freshers with excellent communication skills are welcome.
Create a job alert for this search

Customer Care Agent • Gurgaon Kty., HR, in

Similar jobs

Premier Customer Care Representative

FedExGurugram, Haryāna, IN

Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date<br>Grade - 6<br><br>Dedicated Customer Support; Dedica... Show more

Customer Care Team Leader

FedExGurugram, Haryāna, IN

This opportunity is for a <strong>Grade 9 position</strong> and is specifically aligned to a <strong>permanent night shift role</strong>.To effectively manage a team, includ... Show more

Customer Care Representative

FedExGurugram, Haryāna, IN

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-activ... Show more

Customer Success Manager

AntinoGurgaon, HR, Haryana, India

Position: Customer Success Manager<br /> Job Location: Gurgaon / Bangalore<br /> Work Experience: 2-4 Years<br /> Email ID: mansi.About Antino<br /> With the intention and c... Show more

Sales Engineer

HeadSpinGurgaon, Republic Of India, IN

NetWitness is revolutionizing how organizations detect, investigate, and respond to cyber threats.As a leader in SIEM (Security Information and Event Management) and NDR (Network Detection and Resp... Show more

 • Promoted

Customer Care Representative - Associate

FedExGurugram, Haryāna, IN

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-activ... Show more