Account Manager

Experience: 18+ yrs. Account leadership Manager

Account and Customer Management

• Own and manage strategic customer accounts within the Embedded Engineering domain.
• Build strong relationships with customer leadership, engineering managers, and key stakeholders.
• Conduct regular governance reviews, steering committee meetings, and executive business reviews.
• Drive customer satisfaction, account growth, and long-term partnerships

Delivery Leadership

• Lead end-to-end delivery of embedded engineering programs preferably industrial products across multiple projects and geographies.
• Ensure projects are delivered within agreed scope, quality, schedule, and budget.
• Monitor program risks, dependencies, and mitigation plans.
• Establish delivery governance frameworks, metrics, dashboards, and reporting mechanisms.
• Drive continuous improvement and operational excellence initiatives.
• Identify opportunities for account expansion, new project acquisitions, and service offerings.

Engineering & Technical Skills

• Provide strategic guidance on embedded product development and engineering practices.
• Work closely with technical architects and engineering leads to ensure technology alignment.
• Review solution approaches, effort estimations, project plans, and delivery strategies.
• Strong expertise in Embedded Systems Development using Embedded Python and C/C++, Python and microcontroller architectures.
• Good to have experience in Motor Control Systems, including BLDC, PMSM, AC/DC motors, 6-step commutation, switches, and solenoid control applications.
• Product Automation like Python and PyTest Framework for test automation, validation, and embedded software quality assurance.
• Knowledge of microcontroller platforms including STM32, XMC, PIC, and similar embedded controllers.
• Engineering capabilities like schematic design/review, PCB layout understanding, hardware bring-up, and debugging.
• Good knowledge of lab and debugging tools such as Oscilloscopes, Logic Analyzers, Function Generators, and Motor Test Benches.
• Experience in Industrial Automation domains, particularly in motor control and embedded product development.