Business Systems Analyst - Commercial Lending nCino & Salesforce
Key Details
Experience Level: 6-10 years
Location: Bangalore India
Role Overview
We are seeking a Business Systems Analyst with Commercial Lending domain expertise and working knowledge of
nCino and Salesforce to support lending transformation initiatives. The role will require close collaboration with
business stakeholders and technology teams to translate lending needs into clear requirements and support successful
solution delivery.
Key Responsibilities
Gather analyze and document business and system requirements across Commercial Lending processes
Partner with lending operations credit product technology and platform teams to assess solution feasibility
and evaluate design options
Document Business Requirements Functional Requirements Non-Functional Requirements user stories
acceptance criteria process flows and interface requirements
Support nCino and Salesforce requirement analysis covering lending workflows borrower/client onboarding
opportunity/loan lifecycle approvals and document-driven processes
Maintain project documentation backlog items decision logs and requirement traceability using Jira and
Confluence
Review test cases support functional testing coordinate UAT and assist with defect triage and resolution
Support project delivery activities including testing deployment readiness business validation production
support and post-go-live stabilization
Facilitate communication between commercial lending stakeholders and technical delivery teams throughout
the delivery lifecycle
Domain Requirements
Commercial Lending
Loan origination credit assessment approvals fulfillment and servicing touchpoints
Commercial Banking and lending operations processes
Knowledge of Specific Applications
nCino and Salesforce working knowledge is a must
Knowledge of Tools & Technologies
Jira and Confluence working knowledge
Solid Agile skill set and working knowledge of SDLC/PDLC principles
Strong requirements analysis process modeling and functional specification skills
Ability to coordinate with business technology QA release and production support teams
Business Systems Analyst Commercial Lending, nCino & Salesforce • Bengaluru, Karnataka, India