Clinical Coordinator

Clinical Coordinator

Location: BLR with willingness to travel weekly

Job Type: Fixed-term

ROLE OVERVIEW

The Clinical Coordinator is a critical leadership position responsible for overseeing clinical operations, coordinating patient care services, and ensuring quality healthcare delivery at the state or district level. This role requires a qualified medical professional with strong organizational, administrative, and clinical expertise to bridge clinical care delivery with operational excellence.

KEY RESPONSIBILITIES

Clinical Operations Management

• Coordinate and oversee daily clinical activities across healthcare facilities within the assigned state or district

• Monitor patient care quality and ensure adherence to clinical protocols and standard operating procedures

• Implement and enforce clinical policies, guidelines, and best practices across all service delivery points

• Ensure compliance with healthcare regulations, medical ethics, and patient safety standards

• Conduct regular clinical audits and quality assurance assessments

• Team Leadership and Supervision

• Provide clinical guidance and supervision to medical staff, nurses, and allied health professionals

• Coordinate staff scheduling, assignments, and workload distribution to optimize resource utilization

• Conduct performance evaluations and provide constructive feedback to clinical team members

• Facilitate training programs and continuing medical education for clinical staff

• Support recruitment, onboarding, and capacity building initiatives

• Patient Care Coordination

• Oversee patient scheduling, appointment management, and care pathway coordination

• Ensure timely and efficient delivery of clinical services and treatments

• Monitor patient outcomes and implement corrective measures for quality improvement

• Address patient concerns, complaints, and feedback in a professional and timely manner

• Collaborate with specialists and referral centers to ensure continuity of care

Administrative and Compliance Functions

• Maintain accurate clinical documentation, patient records, and regulatory reports

• Ensure compliance with DPDP, data protection regulations, and confidentiality standards

• Prepare periodic reports on clinical performance metrics, patient statistics, and outcomes

• Coordinate with administrative teams for budgeting, procurement, and resource planning

• Participate in quality improvement initiatives and process optimization projects

• Communication and Stakeholder Engagement

• Serve as the primary liaison between clinical staff, patients, administration, and external stakeholders

• Communicate clinical updates, policy changes, and performance metrics to relevant parties

• Collaborate with public health officials and government healthcare programs

• Represent the organization in clinical meetings, conferences, and community health initiatives

REPORTING STRUCTURE

• Reports To: Program Manager

• Supervises: Clinical staff including medical officers, nurses, technicians, and support personnel at the state or district level

• Collaborates With: Hospital administration, public health departments, quality assurance teams, and healthcare program managers

Requirements

ESSENTIAL QUALIFICATIONS

• Educational Requirements

• MBBS or BDS degree from a recognized medical institution registered with Medical Council of India (MCI) or National Medical Commission (NMC)

• Valid medical registration and license to practice in India

• Professional Experience

• Minimum 3 years of relevant clinical experience in patient care, healthcare delivery, or clinical operations

• Demonstrated experience in a clinical or healthcare setting with increasing levels of responsibility

OR

• MD or MS degree in any recognized medical specialization from an MCI/NMC recognized institution

• Valid medical registration and license to practice in India

DESIRABLE QUALIFICATIONS AND EXPERIENCE

• Postgraduate qualification (MD/MS/DNB) in Medicine, Community Medicine, Hospital Administration, or related specialization

• Experience in healthcare program management, public health initiatives, or government health schemes (e.g., PM-JAY, National Health Mission)

• Prior experience in clinical coordination, team leadership, or supervisory roles

• Knowledge of healthcare quality standards, accreditation processes (NABH/NABL), and regulatory compliance

• Experience with electronic health records (EHR) systems and healthcare information technology

• Familiarity with district health systems, primary healthcare networks, or community health programs

• Training in healthcare management, quality improvement methodologies, or clinical auditing

• Publications or research contributions in clinical medicine or public health

PERSONAL ATTRIBUTES

• Strong clinical acumen with sound medical knowledge and judgment

• Excellent organizational and time management skills with ability to multitask effectively

• Demonstrated leadership capabilities with ability to motivate and guide clinical teams

• Exceptional communication and interpersonal skills for effective stakeholder engagement

• Problem-solving mindset with ability to make decisions under pressure

• High ethical standards, integrity, and commitment to patient-centered care

• Adaptability and flexibility to work in dynamic healthcare environments

• Meticulous attention to detail with strong documentation and record-keeping abilities

• Collaborative approach with ability to work independently and as part of a team

• Passion for clinical excellence and continuous quality improvement

• Cultural sensitivity and ability to work with diverse patient populations

• Proficiency in local language(s) and English for effective communication

NATURE AND DURATION OF ENGAGEMENT

• Contract Type: Fixed-term appointment

• Contract Duration: 1-year with possibility of extension based on performance and organizational requirements

• Employment Status: Full-time position requiring commitment to regular working hours and on-call availability as needed

• Probation Period: 3 months

• Work Schedule: Standard clinical hours with flexibility for emergency coverage and administrative duties. May include weekend and holiday rotations as per healthcare facility requirements.

• Location: The position is based at [State/District] with potential travel within the assigned geographical area for supervision and coordination activities.

Benefits

EMOLUMENTS

• Will be competitive to the market standards

• Annual Increments

• Additional Benefits (As Applicable)

• Leave entitlement as per organizational policy

• Medical insurance coverage

• Professional development and training opportunities

• Other statutory benefits as per applicable labor laws

• Note: All compensation components are subject to applicable tax deductions as per Income Tax Act and other statutory requirements.

Skills Required
Regulatory Compliance, Healthcare Information Technology