NetSuite Integrator

Why This Role Exists :

Webidoo is in the middle of the most significant IT transformation in its history. We are unifying a fragmented tool landscape around a single design principle : NetSuite is the single system of record. Every tool, integration, and workflow in the business must connect to it.

The program runs across seven workstreams covering ERP, CRM, contract lifecycle, procurement, HR systems, and product integration. The IT Program Manager owns the overall program. This role the NetSuite Integrator owns the technical execution layer.

This is a hands-on delivery role. You will be the person who builds, configures, tests, and maintains the integrations that make the architecture real. You will work closely with Finance, Operations, Legal, and Product teams to translate business requirements into working system flows and you will be accountable for the quality and reliability of every integration you build.

What You Will Do :

1. NetSuite Configuration and Module Activation :

- Configure and activate NetSuite modules across the program : financial management, budgeting and planning, forecasting, AP/AR, procurement and purchase orders, project costing, and multi-entity consolidation.

- Build and maintain the chart of accounts, cost-center structure, entity hierarchy, and project-level P&L model in NetSuite.

- Design and implement the QuickBooks to NetSuite connector : chart of accounts mapping, vendor and customer sync, and transaction bridge. Own the sandbox build, beta test with an acquired agency, and production go-live.

- Configure NetSuite workflows, saved searches, custom fields, and reports to meet Finance and Operations requirements.

- Build financial dashboards and operational reports in NetSuite and Looker Studio, in close collaboration with the Finance team.

- Provide hands-on support to Finance users during module activation configuration corrections, training on saved searches and reports, and day-to-day NetSuite queries.

2. Systems Integration :

- Design, build, and maintain all Make.com and N8N integration flows connecting NetSuite to the wider tool stack : HubSpot (CRM), Juro (CLM), Payhawk (spend management), the new HRIS platform, ClickUp (work management), and the three SaaS products (Jooice, Groow, Welpy).

- Define integration requirements for each connection : data objects, event triggers, sync frequency, directionality, and error handling logic.

- Build and test the HubSpot to NetSuite bidirectional sync : customer records, deal data, invoices, subscription revenue recognition, and deferred revenue.

- Build and test the Stripe to NetSuite subscription revenue integration : revenue recognition, invoice generation, and customer account sync.

- Replace the legacy Salesforce-dependent integration layer with a new flow built on HubSpot, Make.com, ClickUp, and NetSuite.

- Design retry logic, error alerting, and data reconciliation processes for all integration flows.

- Document every integration : data flow maps, field mappings, trigger conditions, and rollback procedures.

3. Data Quality and Governance :

- Own data quality across all NetSuite-connected systems. When a record is wrong, you find the source of the error and fix the flow, not just the record.

- Build and maintain audit trail governance for NetSuite and CLM, ensuring compliance with Italian regulatory requirements : SDI e-invoicing, PEC workflow, conservazione sostitutiva, and GDPR audit trails.

- Conduct regular data reconciliation checks across connected systems. Flag and resolve discrepancies proactively.

- Support the Outseta decommission : migrate customer records, billing data, and authentication flows to HubSpot, Stripe, and the new identity layer.

4. Testing, Go-Live, and Ongoing Support :

- Own the technical testing process for every integration : unit testing, UAT coordination with business owners, and sign-off documentation.

- Manage go-live sequencing to avoid dependency collisions. Maintain rollback procedures for every production deployment.

- Be the first point of escalation for integration failures in production. Resolve within agreed SLAs.

- Maintain and improve integrations post-go-live as business requirements evolve. This is not a build-and-move-on role.

- Train and document for the Operations Automation team so that routine maintenance of established flows can be handed over over time.

What We Are Looking For :

This is a hands-on technical role. We are looking for someone who builds and configures systems, not someone who manages people who build them. Please apply only if you can demonstrate direct, verifiable experience with NetSuite configuration and middleware integration platforms.

NetSuite Essential :

- 4+ years of hands-on NetSuite configuration experience. You have built saved searches, custom fields, workflows, and reports. You understand the data model.

- Experience activating and configuring at minimum three of the following: financial management, budgeting and planning, procurement / PO, project costing, multi-entity consolidation, or revenue recognition.

- Experience building or maintaining a NetSuite connector (QuickBooks, Salesforce, HubSpot, or equivalent). You understand how records sync, where conflicts arise, and how to resolve them.

- NetSuite SuiteFoundation, Administrator, or SuiteAnalytics certification preferred. Not required if your practical track record is strong.

- Experience with multi-entity, multi-currency NetSuite environments. Italian accounting standards (GAAP, SDI e-invoicing) is a significant differentiator.

Integration Platforms Essential :

- Hands-on experience building and maintaining workflows in Make.com, N8N, Zapier, Boomi, or an equivalent middleware platform. You can build a multi-step integration flow from scratch, not just modify an existing one.

- Experience with REST APIs and webhooks: authentication, endpoint mapping, payload design, and error handling. You are comfortable reading API documentation and building against it.

- Experience integrating at least two of the following: NetSuite, HubSpot, Salesforce, Stripe, Jira, or a HRIS platform.

- You understand idempotency, retry logic, and what happens when a sync fails halfway through. You design for failure, not just for the happy path.

Data and Reporting :

- Comfortable building saved searches, custom reports, and dashboards in NetSuite.

- Experience with Looker Studio, Metabase, or a comparable BI tool for operational dashboard design.

- Able to write basic SQL or use query tools to investigate data issues. Not required to be a developer, but must be able to interrogate data independently.

Desirable Skills :

- Experience with CLM platforms (Juro, Ironclad, or Conga) and e-signature workflow configuration.

- Experience with HRIS platforms (HiBob, Rippling, or Deel). Familiarity with multi-country payroll and EOR data models.

- Understanding of SaaS subscription billing and revenue recognition in NetSuite.

- Italian regulatory requirements : SDI e-invoicing, PEC certified email, conservazione sostitutiva, GDPR data governance.

- Experience migrating data between systems : exports, transformation, deduplication, and import validation.

- Background in a SaaS company, digital media business, or post-acquisition integration environment.

(ref:hirist.tech)