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Wellness LeadTP • Mohali district, India, India
Wellness Lead

Wellness Lead

TP • Mohali district, India, India
21 days ago
Job description

Teleperformance is Hiring || Site Wellness Lead


  • Location: Mohali
  • Experience: Relevant experience in Wellness, Counselling, Psychology, Trust & Safety, Content Moderation, or Employee Well-being Programs.


Key Responsibilities:


  • Lead and drive the site Wellness Program while ensuring compliance with organizational wellness standards.
  • Manage and mentor third-party counsellors to deliver high-quality employee support.
  • Collaborate with internal teams, clients, and external stakeholders to enhance wellness initiatives.
  • Conduct wellness audits, maintain reports, and analyze program effectiveness through data-driven insights.
  • Present wellness metrics in MBR, QBR, and HBR meetings.
  • Oversee client and internal reporting requirements.
  • Drive continuous improvement by gathering feedback and implementing best practices.
  • Partner with Recruitment, HR, and Operations to integrate wellness into the employee lifecycle.
  • Work closely with global research teams on wellness-related initiatives.


What We're Looking For:


  • Bachelor's degree in psychology, Counselling, or a related field.
  • Experience managing Wellness Programs, preferably for Trust & Safety / Content Moderation environments.
  • Strong project management, analytical, and problem-solving skills.
  • Excellent communication, presentation, and stakeholder management abilities.
  • Experience managing vendors and cross-functional teams.
  • Ability to handle multiple priorities in a fast-paced environment.
  • Proficiency in MS Office (Excel, Word & PowerPoint).
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Wellness Lead • Mohali district, India, India

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