Account Growth Manager, Specification & Projects

Key Responsibilities Specification Sales & Business Development - Generate product specifications with architects, interior designers, consultants, and design firms. - Promote Solid Surface Solutions across commercial, hospitality, healthcare, retail, residential, education, and institutional projects. - Conduct product presentations, technical seminars, sample demonstrations, and design workshops. - Build strong relationships with key influencers to establish the brand as the preferred specification partner. - Track specifications through project execution and ensure successful business conversion. Project Sales - Identify upcoming projects and maintain a healthy project pipeline. - Engage with developers, contractors, PMCs, fabricators, and installers throughout the project lifecycle. - Coordinate with internal teams to ensure timely technical support, quotations, and project execution. - Drive project closures by supporting customers through technical and commercial discussions. Channel & Fabricator Development - Strengthen relationships with dealers, distributors, fabricators, and channel partners. - Identify and appoint new channel partners to improve market reach. - Conduct product training programs for dealers, fabricators, and channel partners. - Support partners in developing business opportunities and increasing secondary sales. Customer Relationship Management - Develop long-term relationships with architects, consultants, contractors, developers, and key accounts. - Ensure high customer satisfaction through regular engagement and responsive support. - Resolve customer concerns by coordinating with technical, operations, and service teams. Sales Planning & Reporting - Achieve monthly, quarterly, and annual sales targets. - Maintain project pipelines, customer interactions, and opportunity tracking through CRM. - Prepare sales forecasts, business reviews, and market intelligence reports. - Monitor competitor activities, pricing, specifications, and emerging market trends.