ServiceNow ITOM Developer

Job Description

Experience - 5 to 12 years

Key Responsibilities:

• Develop and implement ITOM modules such as Discovery, Service Mapping, Event Management, and Orchestration
• Configure and maintain MID Servers, patterns, and probes/sensors
• Build integrations with third-party monitoring tools using REST/SOAP APIs
• Customize platform components using Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer
• Perform CMDB data modeling, reconciliation, and data quality improvements
• Troubleshoot and optimize Discovery and Service Mapping performance
• Collaborate with stakeholders to deliver scalable ITOM solutions

Skills Required
Business Rules, Orchestration, Client Scripts, Ui Policies, Sensors, discovery, Patterns, Service Mapping, Event Management