| Job Purpose | This position is open with Bajaj Finance ltd. Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans. Managing & grooming of the team to achieve their respective targets |
| Duties and Responsibilities | Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1 as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant Resolves issues regarding documentations Decides on approaching customers of risk-prone geographical areas and profiles and to stop approaching specific profiles based on delinquency patterns Plans for business expansion - identifies and maps new areas including fraud likelihoods derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections action plans and budgets with RSM seeking approval Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them Periodically monitors team on productivity metrics and assists in resolving their issues; Monitors month on month productivity WIRR Insurance penetration CC and CW lead penetration Shortlists from among initial candidate lists makes recommendations of known candidates; Conducts initial interview with shortlisted candidates providing comments as per format and recommendations Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member providing feedback for their improvement 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Team Management Retention of front line sales force Maintaining consistent delivery of high performance Attrition (on roll & off roll) |
| Required Qualifications and Experience | Education Graduation / MBA Experience & Skills Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience Demonstrated success & achievement orientation. Strong analytical skills to drive channel performance and drive profitability Strong bias for action & driving results in a high performance environment. People & Relationship Management skills Excellent Communication and Negotiation Skills Affirmative in nature Strong Leadership Skills Clarity of thought and perseverance. |
Required Experience:
Manager
Deputy Manager Activity Business • Kolkata, West Bengal, India
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