| Job Purpose | This position is open with Bajaj Finance link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity |
| Duties and Responsibilities | PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job)Achieving business numbers with the assigned line of channels (Basis location and market potential).People Management (Off roll) Hiring Retention & Governance through compliance of systems and for tracking managing & controlling PDD requirement complianceReduction in customer complaints & cancellation by ensuring that no miss-selling is being of CRM engage with Credit Operations & Risk ensure TAT is maintained for case processing.4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job)Training of self and their team right onboarding to help settle the employee well in onboarding of New Dealer/Partner with BFLRetention of Off-roll staff5. DECISIONS(Key decisions taken by job holder at his/her end)Hiring of Off roll staffApprovals by coordinating with internal stake holders eg. Clearing casesLead allocationField activity planning and closure6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day workConnect with various internal department i.e. product credit Ops RCS & compliance to process the with HR department for hiring & retentionExternal Clients Roles you need to interact with outside the organization to enable success in your day to day workEngaging with of market competition.7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions(These should be quantifiable numerical amounts)From 45 to 70 Cases MOM (depending upon location and market potential)Other Dimensions(Significant volume dimensions associated with the job)Total Team Size: 9Number of Direct Reports: 5 to 9Number of Indirect Reports: NANumber of Outsourced employees: 5 to 9Number of locations: 1 to 4Number of products: 1 i.e. Two wheeler Loan |
| Required Qualifications and Experience | SKILLS AND KNOWLEDGE(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)Educational QualificationsQualifications Graduate / Post Graduate Good command in excel is Experience 1 to 3 years of relevant experience in managing teamResult oriented - Go getter attitude is mustShould have collaborative work style to engage with peers & colleagues across the Team management & Interpersonal command over communication ambitious & self-motivated |
Required Experience:
Manager
Manager Two Wheeler South & West • Madurai, Tamil Nadu, India
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