Referral Senior AssociateLead US HRO

Location: Chennai Shift: US Night Shift Work Mode: Work from Office

Join our US HRO team to deliver exceptional HR support across HR Operations Ask HR Payroll Payroll Tax Compensation & Benefits and Talent Management. Youll partner with global stakeholders to provide accurate compliant and customer-focused HR services while driving operational excellence and continuous improvement.

Key Responsibilities

• Deliver HR Shared Services across one or more specialized HR functions.
• Manage employee lifecycle activities HR inquiries payroll compensation or talent processes.
• Resolve complex employee cases while ensuring compliance with US HR policies and regulations.
• Maintain HR data accuracy and support enterprise HR systems such as Workday ADP or ServiceNow.
• Collaborate with HR Business Partners Payroll Finance Legal and other stakeholders.
• Identify process improvement opportunities and support automation initiatives.
• Mentor junior team members and manage escalations (Lead roles).

Qualifications :

Experience

• L2 (Senior Associate): 25 years of relevant HR Shared Services experience.
• L3 (Lead): 47 years of relevant experience with subject matter expertise and mentoring or leadership exposure.

Required Skills & Qualifications

• Experience in HR Operations Ask HR US Payroll Payroll Tax Compensation & Benefits Talent Management or HR Shared Services.
• Experience supporting US HR or Payroll processes is preferred.
• Hands-on experience with Workday ADP ServiceNow SAP SuccessFactors Oracle HCM or similar HRIS platforms.
• Excellent verbal and written English communication skills with experience supporting US-based employees and customers.
• Strong analytical problem-solving stakeholder management and customer service skills.
• Proficiency in Microsoft Office especially Excel.
• Willingness to work US night shifts from the Chennai office.

Additional Information :

Why Join Us

• Work with a global HRO team supporting the US market.
• Gain exposure to leading HR technologies and enterprise HR processes.
• Contribute to transformation automation and employee experience initiatives.
• Enjoy continuous learning career growth and development opportunities.

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1