Training Specialist for the QC Micro Fulfillment Centres will be responsible to handle the L&D for the 3P MFCs
Job Responsibilities:
1- Own business goals and intervene by identifying knowledge gaps to be filled.
2- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals.
3- Proactively track mapped sites performance and pre-announce training interventions.
4- Supervise structured learning metrices and also oversee their results for the assigned sites.
5- Managing live performance metrices end to end for the assigned sites.
6- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D( 3P supervisors Amazon BB Leaders)
7- Maintaining data and analysis through relevant reports (as per business requirement)
8- Ensure completion of digital new hire training program coaching & other performance improvement programs on time.
9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.
10-Lead the individual improvement projects to enhance the business performance.
11- Drive Quality & Learning metrics
12- Conduct online and class room training sessions for the stake holders
Key job responsibilities
Job Responsibilities:
1- Own business goals and intervene by identifying knowledge gaps to be filled.
2- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals.
3- Proactively track mapped sites performance and pre-announce training interventions.
4- Supervise structured learning metrices and also oversee their results for the assigned sites.
5- Managing live performance metrices end to end for the assigned sites.
6- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D( 3P supervisors Amazon BB Leaders)
7- Maintaining data and analysis through relevant reports (as per business requirement)
8- Ensure completion of digital new hire training program coaching & other performance improvement programs on time.
9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.
10-Lead the individual improvement projects to enhance the business performance.
11- Drive Quality & Learning metrics
12- Conduct online and class room training sessions for the stake holders
A day in the life
Track the day to day learning & business metrics and plan to visit the mapped hubs for metric improvement
Involve and engage well with mapped MFC POCs
Offer visibility on daily reporting and progress updates
- Experience with written and verbal communication and presentation
- Experience using Microsoft Office (Excel Word PowerPoint Outlook)
- Experience using using the Training Needs Analysis process including assessing performance gaps analyzing learning needs designing and developing customer-centric solutions and evaluating the effectiveness of learning programs
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type : Full-Time
Department / Functional Area: Training
Experience: years
Vacancy: 1
