| Job Purpose | To manage and optimize the risk and Fraud management process for payments business of Bajaj Finance Limited covering full lifecycle from Onboarding Risk to transactions/ lifecycle risk management. The role is responsible for investigation analysis actioning and reporting of merchants for mitigation of risk. |
| Duties and Responsibilities | Completely own the risk and fraud management function for Payments business of Bajaj Finance Limited for Acquiring QR business Acquiring QR risk management through Onboarding checks Transaction Monitoring and Portfolio monitoring Daily review of risk triggered cases basis transaction pattern business data verification and calling for early identification Update system for action taken basis review Prepare daily/weekly/monthly reports on trends thresholds and efficiency Maintain close coordination with business operations data team for review of existing processes/ data points and to use them from mitigating fraud risk by getting controls implemented |
| Key Decisions / Dimensions | Following decisions are taken by the role: Decide on the quality of the merchant basis transaction pattern or business documents Deactivation/Reactivation of merchants basis data available |
| Major Challenges | nsure 100% monitoring with zero error Handling of special situations with quick thinking and instant action Constant monitoring to improve process efficiency |
| Required Qualifications and Experience | a)Qualifications Any Graduate/post-graduate degree. Good understanding of Payment business Work Experience 1.1-2 years of experience with NBFC/Banks in calling and/OR document verification in Advanced Excel be familiar with SFDC |
Required Experience:
Manager
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