RCM Specialist (PAR & AR Expert) - IN

Job Description

This is a remote position.

Company Overview

Insight Therapy Solutions is a rapidly growing U.S.-based behavioral healthcare organization dedicated to improving access to high-quality mental health services through compassionate care, operational excellence, and continuous innovation. As our organization continues to expand, we are looking for a highly organized and detail-oriented Accounts Receivable (AR) Specialist to play a critical role in optimizing our revenue cycle by ensuring accurate claim follow-up, timely reimbursement, and efficient resolution of billing issues. This position offers the opportunity to make a meaningful impact behind the scenes, helping sustain the financial operations that enable our clinicians to focus on delivering exceptional patient care.

Why Join Us?

• 100% Remote (Work from Home)
  

• Be part of a mission-driven organization making mental healthcare more accessible.
  

• Work alongside a collaborative, supportive, and passionate team.
  

• Help support the financial operations that enable our clinicians to focus on delivering exceptional patient care
  

Perks & Benefits

• Paid Time Off (PTO, 10 days annually)
  

• Paid U.S. holidays
  

• Paid birthday leave
  

• Monthly health stipend
  

• Parental leave
  

Position Overview

We are seeking a highly organized and detail-oriented Accounts Receivable (AR) Specialist to join our Revenue Cycle team. This role is responsible for managing outstanding insurance claims and patient balances, ensuring timely reimbursements, resolving claim denials, and maintaining accurate financial records.

The ideal candidate has experience in medical accounts receivable, insurance follow-up, and collections within a healthcare setting. Experience in behavioral health or mental health billing is highly preferred. This role requires strong analytical skills, attention to detail, and the ability to communicate effectively with insurance representatives, patients, and internal teams.

Key Responsibilities

• Follow up on outstanding insurance claims and patient balances.
  

• Contact insurance companies to resolve unpaid, denied, rejected, or underpaid claims.
  

• Submit corrected claims, appeals, and reconsiderations within payer deadlines.
  

• Review aging reports and prioritize accounts to reduce outstanding AR.
  

• Post insurance and patient payments accurately and reconcile payment discrepancies.
  

• Verify patient insurance eligibility, benefits, and claim status using payer portals.
  

• Maintain accurate documentation of account activities, follow-ups, and payment updates.
  

• Ensure compliance with HIPAA, payer guidelines, and company policies.
  

• Collaborate with internal teams and communicate professionally with insurance representatives and patients.
  

• Identify recurring billing issues, recommend process improvements, and meet established productivity and collection goals.
  

Skills/Knowledge

• Strong understanding of medical billing and accounts receivable processes.
  

• Knowledge of commercial insurance, Medicare, Medicaid, and managed care plans.
  

• Familiarity with claim submission, denial management, appeals, and payment reconciliation.
  

• Experience using insurance portals such as Availity, Waystar, and other payer websites.
  

• Knowledge of Electronic Health Records (EHR) and medical billing software.
  

• Understanding of HIPAA regulations and healthcare billing compliance.
  

• Strong analytical and problem-solving skills.
  

• Strong written and verbal communication skills.
  

• Strong organizational and time-management abilities.
  

• High level of accuracy and attention to detail.
  

• Ability to prioritize multiple tasks while meeting deadlines.
  

• Ability to work independently in a remote environment while collaborating effectively with a team.
  

Qualifications/Requirements

Required Qualifications

• Minimum 2 years of Accounts Receivable or Medical Billing experience in a healthcare setting.
  

• Experience following up on insurance claims and patient accounts.
  

• Experience resolving claim denials and submitting appeals.
  

• Proficiency with medical billing software and insurance payer portals.
  

• Strong computer skills, including Google Workspace.
  

• Excellent organizational and documentation skills.
  

• Reliable internet connection and a dedicated home office suitable for remote work.
  

Preferred Qualifications

• Experience in behavioral health, mental health, or outpatient healthcare billing.
  

• Experience with clearinghouses such as Waystar, Availity, or similar platforms.
  

• Familiarity with Electronic Medical Records (EMR/EHR) systems.
  

• Experience working with U.S. healthcare insurance payers.
  

Work Hours

• Full-Time
  

• Monday – Friday
  

• 8:00 AM – 5:00 PM Pacific Time (U.S.) (1 hour lunch break)
  

• 100% Remote (Work from Home)
  

Requirements
Company Overview: Insight Therapy Solutions is a growing behavioral health organization dedicated to helping people access the care they need. Since 2012, we've combined compassionate service, strong clinical support, and operational excellence to create a positive experience for both clients and team members. Position Overview We are seeking a detail-oriented RCM Specialist (Prior Authorization (PAR) & AR Expert) to join our Revenue Cycle Management team. In this role, you will manage insurance authorizations, monitor approvals, follow up on unpaid claims, resolve denials, and help ensure timely reimbursement for services. The ideal candidate has experience with U.S. healthcare insurance, prior authorizations, and medical accounts receivable, preferably within a behavioral health setting. Why Join Us? 100% Remote (Work from Home) Be part of a mission-driven organization making mental healthcare more accessible. Work alongside a collaborative, supportive, and passionate team. Help support the financial operations that enable our clinicians to focus on delivering exceptional patient care Perks & Benefits Paid time off (PTO) Paid U.S. holidays Paid birthday leave Monthly health stipend Parental leave Key Responsibilities Verify insurance eligibility, benefits, and authorization requirements. Submit, monitor, renew, and track prior authorization requests. Follow up on unpaid, denied, rejected, or partially paid insurance claims. Submit corrected claims, appeals, and reconsiderations as needed. Contact insurance companies to resolve authorization and billing issues. Monitor AR aging reports to reduce outstanding balances and improve collections. Maintain accurate documentation in EHR, billing systems, and payer portals. Collaborate with providers, scheduling, billing, and credentialing teams to resolve claim and authorization issues. Ensure compliance with HIPAA, payer guidelines, and company policies. Identify recurring trends and recommend process improvements to reduce denials and improve reimbursement. Skills/Knowledge Knowledge of U.S. medical billing, revenue cycle management, and insurance authorization processes. Experience with prior authorizations, insurance claims, denials, appeals, and AR follow-up. Familiarity with EHR systems, medical billing software, and insurance payer portals. Understanding of commercial insurance, Medicare, and Medicaid. Strong attention to detail, organization, and problem-solving skills. Excellent communication and time-management skills. Ability to work independently in a remote environment. Qualifications/Requirements Minimum 2 years of experience in medical billing, revenue cycle management, or behavioral health billing. Experience with Prior Authorization (PAR) and Accounts Receivable (AR) processes. Experience using EHR systems, medical billing software, and insurance payer portals. Strong knowledge of U.S. healthcare insurance and reimbursement processes. Experience in behavioral health or mental healthcare. Experience with claim appeals, denial management, and payer communications. Work Hours Full-Time Monday – Friday 8:00 AM – 5:00 PM Pacific Time (U.S.) 100% Remote (Work from Home) If you're passionate about supporting quality patient care through accurate insurance authorizations and efficient revenue cycle management, we'd love to hear from you. Join Insight Therapy Solutions and help us improve access to mental healthcare while ensuring a seamless reimbursement process.