| Job Purpose | Own end-to-end centralised collections for Auto & Equipment lease rental payments across corporate clients. Coordinate proactively with client finance/AP internal banking operations and key account managers to ensure accurate MIS/invoice submission timely acknowledgements on-time payment realisation quick issue resolution and complete post-closure documentation (NDC reconciliations) while meeting agreed SLAs and regulatory/company policies. |
| Duties and Responsibilities | Client Coordination & Collections: Coordinate with corporate clients to collect Auto & Equipment lease rental payments as per agreed frequency (monthly/quarterly/annual). Track due dates agreement terms and exceptions; ensure realization within timelines. Pre-billing & MIS: Work with Banking Ops to prepare and submit MIS/annexures in the client-prescribed format; seek written confirmation of correctness; drive timely corrections if required. Invoicing: Coordinate invoice submission to clients as guided (with/without PO) via the correct channel/portal/email; obtain acknowledgement/GRN where applicable; ensure 100% submission within TAT and accurate tagging. Payment Follow-up: Send reminders until credit is received; place calls/emails to AP/Treasury; capture payment advice/UTR; update trackers daily. Escalations: Escalate non-responsiveness or slippages to Key Account Managers and senior stakeholders as per the escalation matrix; document all actions. Overdues Management: Inform clients on days past due and contractual obligations; agree on promise-to-pay dates; monitor and drive closures. Reconciliations: Perform account reconciliation with client finance; circulate and obtain sign-off on ledger statements; maintain reconciliation formats and trackers. TDS & Deductions: Reconcile TDS and other deductions; collect TDS certificates/26AS support; raise credit/debit notes as per process; resolve mismatches swiftly. Residual Value / End-of-Term: Follow up for residual value/termination dues post lease-end; track collection until credit and closure. NDC & Post-Closure Docs: Issue No Dues Certificate and other closure documents promptly after realization and reconciliation; maintain audit-ready documentation. Issue Resolution: Liaise with internal teams (Banking Ops Finance Product Legal IT) to correct MIS/invoices resolve portal/PO issues and remove payment blocks. Reporting & Analytics: Publish daily/weekly dashboards on collections status CE% DSO age buckets dispute log and action plans; highlight risks and mitigations. Compliance & Controls: Adhere to company policies audit requirements data accuracy standards and client contractual terms; maintain robust documentation and approvals. |
| Key Decisions / Dimensions | Prioritization of follow-ups and escalation triggers as per policy. Approval of reconciliations and closure documentation within delegated authority. Recommendation of waivers/adjustments/credit notes within approval matrix. |
| Major Challenges | Client-specific MIS/invoice formats and portals; PO/GRN dependencies. Multi-stakeholder alignment across client AP/Treasury internal Banking Ops and KAMs. Resolving TDS mismatches and short payments quickly to protect CE%. Maintaining high SLA/TAT adherence during peak billing cycles. |
| Required Qualifications and Experience | Educational Qualifications Graduate/Postgraduate; MBA preferred. Strong command of MS Excel; working knowledge of ERP/collection systems. Work Experience 610 years in corporate collections/AR preferably in leasing/asset finance. Experience coordinating with large enterprise clients and internal banking/finance teams. Competencies Client coordination & stakeholder management Negotiation follow-through and escalation handling Analytical ability attention to detail and documentation rigor Excellent written and verbal communication |
Required Experience:
Manager
Cluster Manager Corporate LeasingSenior Cluster Manager Corporate Leasing • Bengaluru, Karnataka, India
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