| Job Purpose | To achieve Debt Management Services targets of the Respective Branch assigned ensuring meeting PI Targets. Continuously monitoring Debt Management Services agencies and Inhouse collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities. |
| Duties and Responsibilities | Achieve collections target by visiting customers/ performance against set parameters and provide regular legal guidelines are complied with while repossessing accurate records of customer interactions and regular reports on collection activities and escalations promptly and effectively to resolve DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients |
| Required Qualifications and Experience | Achieve collections target by visiting customers/ performance against set parameters and provide regular legal guidelines are complied with while repossessing accurate records of customer interactions and regular reports on collection activities and escalations promptly and effectively to resolve DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients |
Required Experience:
Manager
Assistant Manager Debt Management Services SME • Kolkata, West Bengal, India
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