Manager - Credit Control

Job Title - Manager – Credit Control

Department - Finance – Credit Control

Location - Mumbai

Experience - 5–8 Years

Job Purpose

Responsible for managing end-to-end Credit Control and Accounts Receivable operations for B2B clients across India, including collections, credit monitoring, customer reconciliations, TDS reconciliation with 26AS, implementation of AR automation solutions, cross-functional coordination, audit support, month-end reporting, and maintaining healthy working capital metrics. The role partners closely with Commercial Finance and Business teams to optimize cash flow and mitigate credit risk.

Key Responsibilities

• Manage end-to-end credit control and commercial operations.
• Handle collections and receivables for Pan India B2B clients.
• Monitor customer credit exposure and payment behaviour.
• Perform customer account reconciliations periodically.
• Manage TDS certificate collection and reconciliation with Form 26AS.
• Coordinate with Operations Finance for billing, audit and pass-back requirements.
• Liaise with Internal and External Auditors to complete audits within timelines.
• Partner with Business teams to resolve customer disputes impacting collections.
• Ensure timely settlement of collections and on-account receipts.
• Prepare ageing reports and review long outstanding balances with Business and BU CFOs.
• Maintain healthy DSO and improve cash flow.
• Ensure monthly inter-company reconciliations.
• Support AR automation and continuous process improvement.
• Prepare MIS and management reports using ERP, Excel and PowerPoint.

Education

Bachelor’s or Master’s Degree in Finance, Accounting or Commerce from a reputed university.

Experience

5–8 years of experience in Credit Control, Commercial Finance, Revenue Assurance or Accounts Receivable, preferably in Media, Digital, Advertising, Large Conglomerate or Multinational organizations.

Technical Skills

• Credit Control & Collections
• Accounts Receivable Management
• ERP Systems (D365)
• Advanced Microsoft Excel (Pivot Tables, Macros)
• PowerPoint
• Customer Reconciliation
• TDS Reconciliation (26AS)
• Financial Reporting & Analysis

Core Competencies

Functional: Commercial Finance Operations, Credit Control, Accounts Compliance.

Behavioural: Change Management, Result Orientation, Ownership, Innovation, Adaptability, Stakeholder Management, Communication.

Key Performance Indicators (KPIs)

• Collection Efficiency
• DSO
• Ageing Control
• Reconciliation Accuracy
• Audit Compliance
• Timely Reporting
• Customer Issue Resolution
• Inter-company Reconciliation Timeliness

Working Relationships

Internal: Business Teams, Commercial Finance, Operations Finance, FP&A,

• External: Customers,Auditors.

📩 Interested candidates can share their CV at pratiksha.sharma@dentsu.com along with the following details:

• Total Years of Experience

• Current Company

• Notice Period

• Current CTC

• Salary Expectations

• Current Location

• Open to work from Mumbai