Employee Relations Specialist 82103

Positions:1 Full Time
Experience
7 - 10 Years

Employee Relations Specialist

We are a leading meetings, events, and hospitality technology provider with more than 5,000+ employees

and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, we deliver a

comprehensive event marketing and management platform for marketers and event professionals and offers

software solutions to hotels, special event venues and destinations to help them grow their group/MICE and

corporate travel business. Our technology brings millions of people together at events around the world. In

short, we’re transforming the meetings and events industry through innovative technology that powers

human connection.

Our strength lies in our people, fostering a culture where everyone is encouraged to think like

entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate

differences, working together with colleagues and clients to build strong connections.

AI: Leading the FutureAre you ready to shape the future of work at the intersection of human expertise and AI innovation? Here,

we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re

looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share

your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values

professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying

on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate,

and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered

collaboration, we’d love to meet you.

What you will be doing:

• SPOC for investigating workplace situations, grievance, conflicts, employee issues for Cvent India• End to End redressal of employee complaints• Ensure timely closure of investigations and upkeeping the ER records in all relevant systems• Collaborating with different COEs including Legal to ensure a fair and unbiased investigation of any

grievance and conflict, in accordance to labor laws and regulations• Manage Employee discipline issues including and not limited to any issues in breach of the Employee

handbook clauses• Lead our India Workplace Harassment committee• Monitor/analyze employee relations trend and develop and implement mitigation strategies

accordingly

• Assist in drafting, designing, interpreting, maintaining policies & HR Processes, regulations, and

programs in a manner conducive to company goals• Regular audits of processes & policies in compliance with existing labor laws.

What you will need for this role:• 7+ years of proven work experience as an Employee Relations Specialist or similar role.• Demonstrated knowledge of employment laws and regulations.• Proven record of Strong problem solving conflict resolution and mediation.• Excellent decision-making skills• Strong understanding and ability of handling confidential information.• Outstanding interpersonal skills• Exceptional written and verbal communication.• Excellent organizational skills and attention to details.• Professional certification as an Employee Relations Specialist.

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