Front Office Administrator

Key Responsibilities:

• Reception & Communication: Serve as the first point of contact for all visitors, students, and staff. Answer, screen, and route incoming calls, and manage departmental email inboxes.
• Student Support: Provide front-line information regarding academic programs, campus services, office hours, and general administrative inquiries.
• Clerical & Administrative Support: Manage correspondence, draft documents, type memos, and maintain both digital and physical filing systems for the department.
• Scheduling & Room Management: Manage calendars, coordinate meetings, and book seminar rooms or lecture halls for faculty and staff events.
• Procurement & Inventory: Monitor and order office supplies, stationery, and equipment, while tracking departmental inventory levels.
• Data Entry & Reporting: Process forms, update university databases, and assist with data entry tasks for academic audits or reports.
• Event & Mail Logistics: Assist with the organization of departmental events (e.g., seminars, orientations) and manage incoming/outgoing campus mail and courier deliveries.

Qualifications:

• Education: Bachelor's degree preferred; High school diploma or Associate's degree required.
• Experience: 2–3 years of prior administrative or customer service experience, ideally in a higher education or corporate setting..
• Soft Skills: Strong interpersonal skills, ability to maintain confidentiality, and the capability to remain calm and professional in a fast-paced, high-volume environment

Skills Required
Clerical Administrative Support, Data Entry Reporting, Event Mail Logistics, Procurement Inventory, Reception Communication, Scheduling Room Management, Student Support