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GS Infotech
Be a Non\-Voice Executive on Our Basis TeamGS Infotech • Chennai, Tamil Nadu, IN
Be a Non\-Voice Executive on Our Basis Team

Be a Non\-Voice Executive on Our Basis Team

GS Infotech • Chennai, Tamil Nadu, IN
25 days ago
Job description
Be a Non/-Voice Executive on Our Basis Team Job Description Our worldwide operations team 's "Silent Engine " and "Data Accuracy Anchor " is the Non/-Voice Process Executive. Your main responsibility is to manage, process, validate, and resolve high/-volume digital transactions, written customer communications, and backend data flows, while voice process agents handle live calls and customer/-facing phone queues. This involves carrying out asynchronous workflows in e/-commerce order queues, data transformation sheets, live chat portals, email ticketing tracks, and content curation streams. As the "Guardian of First/-Contact Resolution FCR Rates, Service Level Agreement SLA Turnaround Windows, and Data Entry Precision Metrics, " you assume direct execution responsibility for verifying account files, entering error/-free updates into our enterprise software platforms, and converting incoming written requests into processed cases. Responsibilities Omnichannel Written Queue Management/: Keep an eye on, arrange, and clear backoffice document queues, live chat streams, and high/-volume incoming email channels while responding to requests with excellent written accuracy, coherent grammar, and structural consistency. Data Integrity & Transaction Auditing/: Before executing final system entries, audit incoming electronic source documents, customer applications, or vendor profile records to make sure all supplied text values adhere to corporate data compliance regulations. High/-Volume Record Processing/: Perform digital transactional updates with a zero/-error margin inside corporate database systems, such as item order updates, account profile modifications, invoice indexing runs, and credit ledger applications. Content Moderation & Policy Enforcement/: Apply precise filtering tags to safeguard the security of digital platforms by comparing user/-generated text updates, digital image uploads, and listing details to corporate safety standards. Skills/: High/-Speed Keyboard Transcription/: Outstanding typing and alphanumeric data entering capabilities to effectively clear lengthy processing queues. Excellent Written Comprehension & Grammar/: Proficient in reading comprehension and clear written communication, including the ability to use standard business templates to create polished, grammatically accurate email responses. High operational comfort navigating across digital workflows, tab views, file attachment screens, and internal knowledge hubs inside conventional ticketing applications is a sign of enterprise tool navigation competency. Analytical Discrepancy Tracking/: Expert visual attention to detail to identify formatting variations, missing field parameters, or minute numbering problems in intricate business papers. We invite you to apply and explore this exciting opportunity Warm Regards, HR /- Maria
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Be a Non\-Voice Executive on Our Basis Team • Chennai, Tamil Nadu, IN