QA Engineer - Automation

Job Description

Team Summary

Staples Print is the online print and marketing solutions division of Staples. Our print technology systems team goes beyond traditional IT. We are a team of passionate, collaborative, agile, and customer-obsessed problem solvers who believe great print experiences start with great software. We are driven by a commitment to making it easy for businesses and individuals to bring their ideas to life from business cards and banners to custom marketing materials and beyond.

We are intellectually curious, embrace emerging technologies, and constantly seek ways to modernize and scale our platform. We anticipate the evolving needs of our customers and business partners and deliver reliable, high-performance technology solutions that power millions of print orders. We move fast, think big, and take pride in building experiences that are seamless, personalized, and delightful for every customer.

Role Summary

As a Quality Engineer - Test Automation, you will contribute to the testing and quality assurance of Staples Print's eCommerce platform by designing, executing, and maintaining automated and manual tests. Working alongside senior QE and development engineers, you will build automation scripts for web UI and API layers, test AI-powered application features, and help integrate quality into every phase of the Software Development Life Cycle. This role is a strong entry point for an engineer with a passion for quality who wants to grow into a full automation and AI testing career path.

Duties & Responsibilities

-Develop and maintain automated test scripts for web UI using Selenium WebDriver or Playwright.

-Build and execute API test cases using RestAssured, Postman/Newman, or equivalent tools.

-Assist in designing and running performance and load test scenarios using StressStimulus, Apache JMeter, or similar tools.

-Execute functional, regression, smoke, and sanity tests across web and API layers as part of sprint cycles.

-Participate in executing test cases for AI-powered application features under the guidance of senior QE engineers, focusing on following defined steps and logging observations clearly.

-Experiment with AI-assisted tools (such as GitHub Copilot or ChatGPT) to help write or improve test scripts and reduce repetitive manual work.

-Be open to learning how testing AI-powered features differs from testing traditional deterministic outputs and apply guidance from senior team members accordingly.

-Log, reproduce, document, and track defects clearly in defect management tools (JIRA or equivalent).

-Contribute to the development of test plans, test cases, and test data strategies.

-Participate in sprint ceremonies and collaborate closely with development and product teams.

-Maintain and update existing automation suites as features evolve.

-Actively learn new testing tools, patterns, and practices and apply them with guidance.

-Contribute to test reporting execution summaries, defect metrics, and pass/fail trends.

Requirements

Years of Experience

Minimum of 2 years of experience in eCommerce and automation engineering role.

Minimum of 2 years of experience working with high-traffic, large-scale distributed systems and cloud platforms.

Basic Qualifications

-Bachelor’s degree in computer science, Information Systems, Engineering, or a related field, or equivalent experience.

-2+ years of experience in software quality engineering or testing.

-Hands-on experience with Selenium WebDriver for web UI test automation.

-Familiarity with at least one modern UI framework: Playwright, Cypress, or TestCafe.

-Familiarity with API testing tools: Postman, RestAssured, or equivalent.

-Exposure to performance testing tools: StressStimulus, JMeter, or Gatling — conceptual or practical.

-Basic scripting or programming ability in Java, C#, Python, or JavaScript.

-Understanding of the Software Testing Life Cycle (STLC) and core test design techniques.

-Genuine curiosity about how AI-powered features work and an eagerness to learn how to test them effectively with guidance.

-General awareness that AI-generated outputs can vary and an openness to learning how this affects how we verify application behavior.

-Familiarity with defect management and test tracking tools (JIRA, Azure Test Plans, or TestRail).

-Familiarity with Git and basic version control workflows.

-Strong attention to detail, curiosity, and eagerness to learn.

-Good communication and collaboration skills in a team environment.

-Proficient understanding of code versioning tools, such as Git / SVN

Preferred Qualifications

-Exposure to CI/CD pipelines and integrating tests into automated build processes.

-Familiarity with BDD frameworks: Cucumber or SpecFlow.

-Exposure to Page Object Model (POM) design pattern for test structure.

-Familiarity with testing RESTful APIs and interpreting JSON/XML responses.

-Exposure to cloud-hosted test environments (Azure, AWS, or Browserstack).

-Experience in retail or eCommerce quality engineering contexts.

-ISTQB Foundation certification or equivalent quality certification.

-Familiarity with Agile/Scrum practices.

Requirements
Role Summary As a Senior Quality Engineer Test Automation, you will own the design, implementation, and continuous improvement of automated testing frameworks for Staples Print's eCommerce platform. You will establish testing strategies that span functional, regression, performance, and API layers and increasingly, AI-powered feature validation ensuring high-quality releases across web and service tiers. You will integrate automated tests into CI/CD pipelines, drive shift-left quality practices, leverage AI-assisted testing tools to improve efficiency, and mentor junior QE engineers. This is a hands-on role that requires deep automation expertise, strong analytical skills, and a proactive, forward-looking quality mindset. Duties & Responsibilities -Design, build, and maintain end-to-end automated test frameworks for web UI, API, and service-layer testing. -Develop and maintain automated test suites using Selenium WebDriver, Playwright, or equivalent tools for functional and regression coverage. -Build and execute performance and load testing scenarios using StressStimulus, Apache JMeter, Gatling, or equivalent tools; analyze results and report findings to engineering teams. -Create and maintain API test automation using RestAssured, Postman/Newman, or Karate Framework. -Integrate automated test suites into CI/CD pipelines (Azure DevOps, GitHub Actions, or Jenkins) to enable continuous quality gates. -Apply AI-assisted tools such as GitHub Copilot or AI-based test generators to accelerate test script creation, reduce maintenance burden, and explore how AI can improve testing efficiency. -Contribute to testing AI-powered application features including verifying output correctness, flagging unexpected behaviors, and working with the team on how to handle variability in AI-generated responses. -Stay current with AI testing tools and techniques, proactively experimenting with new approaches and sharing findings with the team to continuously improve quality practices. -Contribute to developing acceptance criteria for AI-generated content considering factors like relevance, tone, and accuracy in collaboration with product and engineering teams. -Define and own test strategies, test plans, and test coverage matrices aligned to product requirements. -Collaborate with development engineers during feature development to influence testability, design, and acceptance criteria. -Perform exploratory, functional, regression, and smoke testing across web and API layers as needed. -Triage, reproduce, and clearly document defects; track resolution and validate fixes. -Analyze test results, identify failure patterns, and drive root-cause analysis on recurring quality issues. -Champion quality metrics test coverage, defect escape rate, automation ROI and report to engineering leadership. -Mentor junior QE engineers on automation practices, tooling, and quality-first mindset. -Evaluate and recommend new testing tools, frameworks, and methodologies to continuously improve quality practices. Requirements Years of Experience Minimum of 3 years of experience in an eCommerce and automation engineering lead role. Minimum of 2 years of experience working with high-traffic, large-scale distributed systems and cloud platforms. Basic Qualifications -Bachelor’s degree in computer science, Information Systems, Engineering, or a related field, or equivalent experience. -4+ years of experience in software quality engineering with at least 3 years focused on test automation. -Strong hands-on expertise with Selenium WebDriver for web UI automation (Java or C# preferred). -Experience with at least one modern UI automation framework: Playwright, Cypress, or TestCafe. -Experience with performance and load testing tools: StressStimulus, Apache JMeter, Gatling, or k6. -Experience with API test automation: RestAssured, Postman/Newman, Karate Framework, or equivalent. -Experience integrating automated tests into CI/CD pipelines (Azure DevOps, GitHub Actions, or Jenkins). -Proficiency with at least one scripting/programming language: Java, C#, Python, or JavaScript/TypeScript. -Strong understanding of the Software Testing Life Cycle (STLC), test design techniques, and defect management. -Exposure to testing applications that include AI or ML-generated outputs, with an understanding that AI responses may vary and require different validation approaches than deterministic logic. -Awareness of AI-assisted testing tools (e.g., GitHub Copilot for test generation, Testim, Mabl, or equivalent). -Experience with test management tools (Azure Test Plans, Xray, TestRail, or JIRA). -Familiarity with Page Object Model (POM) or similar design patterns for test framework architecture. -Experience with Git and version control practices for test code. -Excellent analytical, communication, and collaboration skills. Preferred Qualifications -Experience with BDD frameworks: Cucumber, SpecFlow, or Behave. -Familiarity with contract testing tools (Pact or Spring Cl