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Consilium Software
CX Sales EngineerConsilium Software • Delhi NCR
CX Sales Engineer

CX Sales Engineer

Consilium Software • Delhi NCR
9 days ago
Job description

Job Brief

We are looking for a CX Sales Engineer who will work closely with the sales team to provide technical expertise and demonstrate how a product or service can meet a customer s needs. They bridge the gap between sales and product development.

Key Responsibilities:

  • Develop and execute the company s sales strategy, aligning it with our business objectives and revenue targets.
  • Establish and maintain strong relationships with key stakeholders, clients, and partners. Cultivate and nurture relationships with key clients and strategic partners thus ensuring customer satisfaction and retention.
  • Monitor and analyze market trends, customer needs, and competition to identify opportunities for growth and product development.
  • Collaborate with cross-functional teams, including marketing, product development to ensure a seamless customer journey and product improvement.
  • Create and implement sales processes, tools, and best practices to enhance the team s effectiveness and efficiency.
  • Identify new market opportunities, target customer segments, and define innovative sales approaches to maximize revenue generation.
  • Identify opportunities to upsell or cross-sell products/services, driving customer lifetime value and revenue growth.

Qualifications:

  • B.Tech or Bachelor s degree in business, Sales, Marketing, and MBA is a plus.
  • Proven experience in a B2B SaaS-based company with a minimum of 2 years of experience in sales.
  • A deep understanding of the B2B SaaS/Contact Center/CX industry, including knowledge of industry trends, key players, and customer pain points.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Results-driven mindset with a focus on achieving and exceeding revenue targets.
  • Ability to adapt to a fast-paced, evolving startup environment.


Skills Required
CRM Tools, Technical Sales, Scripting Languages, Solution Architecture
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CX Sales Engineer • Delhi NCR

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