Shift Timings: 9:30PM - 6:30AM (WFO Role) Job Location: Banglore Job Title: Team Leader – Credit Operations Job Summary We are looking for an experienced and detail-oriented Team Leader – Credit Operations to manage and oversee loan origination, processing, and documentation activities. This role involves leading a team, ensuring compliance with credit guidelines, and driving operational efficiency while maintaining high-quality standards across all loan files. Key Responsibilitie s1. Credit Review & Documentatio nReview loan applications and supporting documents to ensure completeness, accuracy, and compliance with credit and program guidelines .Collect, validate, and organize borrower documentation such as financial statements, tax returns, ownership records, and insurance papers .Identify and reconcile inconsistencies across documents (e.g., ownership details, revenue figures, entity names, and addresses), escalating discrepancies when required .Prepare loan files for underwriting submission and closing using standardized checklists and quality control measures .2. Team Leadershi pLead, mentor, and manage a team of loan processing and origination specialists .Set clear performance expectations and ensure consistent delivery of high-quality output .Foster a positive, collaborative, and performance-driven work environment .3. Loan Origination & Processin gOversee the end-to-end loan origination and processing lifecycle .Ensure adherence to company policies, regulatory requirements, and credit guidelines .Monitor loan pipelines, identify bottlenecks, and proactively resolve issues to maintain turnaround times .4. Stakeholder Collaboratio nCoordinate with Sales, Underwriting, and Closing teams to address documentation gaps and ensure smooth file progression .Act as a key point of contact for internal stakeholders on credit operations matters .5. Compliance & Quality Assuranc eEnsure all loan documentation meets regulatory and internal compliance standards .Stay updated with industry trends, lending laws, and regulatory changes .Partner with compliance teams to maintain adherence to policies and procedures .6. Reporting & Performance Managemen tTrack team performance metrics and prepare reports for senior management .Analyze operational data to identify improvement areas and implement process enhancements .7. Customer Experienc eEnsure a seamless borrower experience by addressing queries and resolving issues promptly .Maintain clear and professional communication throughout the loan lifecycle .8. Systems & Record Managemen tMaintain accurate records, updates, and notes in CRM and Loan Origination Systems (LOS) .Ensure proper documentation and audit readiness at all times .9. Training & Developmen tConduct onboarding and training sessions for new hires .Drive continuous learning and skill development within the team through coaching and knowledge sharing . Looking for immediate joiners onl y. Regar ds,Bhaw ana
Team Leader - Credit Operations • Shimoga, IN
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